Precious bikusa
CHARLOTTE,NC
Summary
Computer Science student at CPCC with hands-on experience in networking, virtualization, and programming. Certified in IT Fundamentals, and experience building a home Active Directory lab with PowerShell automation. Strong communicator with a proven ability in technical troubleshooting and customer service, pursuing a career in IT and Cybersecurity.
Overview
4
4
years of professional experience
Work History
Cashier / Electronics Associate
Walmart
Charlotte, NC
01.2022 - Current
- Process customer transactions with accuracy and efficiency in a fast-paced environment.
- Provided technical support in the electronics section, assisting customers with devices, setups, and troubleshooting.
- Demonstrated adaptability by rotating between cashier duties and electronics, strengthening problem-solving and communication skills.
Volunteer Service
Charlotte, NC
01.2022 - Current
- Assisted staff in troubleshooting computer hardware and network connectivity issues.
- Supported events by setting up and maintaining tech equipment.
- Provided clear, non-technical explanations to users, improving their confidence with technology.
Education
Associate of Arts - Computer Science
Central Piedmont Community College (CPCC)
Charlotte, NC05-2026
Skills
- Certifications: IT Fundamentals
- Cybersecurity: access controls, system hardening basics
- Networking: TCP/IP, DNS, Active Directory, PowerShell
- Operating Systems: Windows Server, Linux basics
- Tools: Oracle VirtualBox, Wireshark (introductory)
Projects
Home Active Directory Lab
- Built a virtualized Windows Server environment in Oracle VirtualBox.
- Configured Active Directory Domain Services and created user accounts.
- Automated user creation and group management with PowerShell scripts.
Graphics Quality Recommendation Tool (Java Final Project):
- Developed an interactive Java application to evaluate computer performance using CPU/GPU speed, core count, and resolution.
- Implemented input validation, performance multipliers, and decision logic for accurate scoring.
- Designed a recommendation system that outputs graphics quality settings (Ultra, High, Medium, Low).
Timeline
Cashier / Electronics Associate
Walmart
01.2022 - Current
Volunteer Service
01.2022 - Current
Associate of Arts - Computer Science
Central Piedmont Community College (CPCC)