Summary
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Precious Bonilla

Pasadena
Precious Bonilla

Summary

Dedicated customer service representative skilled in appointment scheduling, conflict resolution, and client relations. Committed to enhancing client satisfaction through effective communication and relationship building.

Work History

Top of the line tattoos
El Monte

Customer Service Representative
05.2025 - 10.2025

Job overview

  • Assisted clients with tattoo design selections and appointment scheduling.
  • Handled customer inquiries and provided detailed information about services offered.
  • Maintained a clean and organized reception area for welcoming clients.
  • Collaborated with artists to ensure client expectations were met during consultations.
  • Resolved customer complaints promptly to enhance client satisfaction and experience.
  • Updated client records accurately in the appointment management system.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Took special orders in person and over telephone, generating additional revenue every month.

Education

Opportunitys For Youth
Upland, CA

University Overview

I never graduated but I’m enrolling in school to compete where I left off

Skills

  • Customer service
  • Conflict resolution
  • Appointment scheduling
  • Client record management
  • Relationship building
  • Organizational skills
  • Follow-up skills
  • Customer relations
  • Filing
  • Positive and professional
  • Empathy and patience
  • Client relations
  • Calm demeanor
  • Negotiation strategies
  • Data entry
  • Money handling

Languages

English
Native language
English
Advanced (C1)
C1
Availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

Top of the line tattoos
05.2025 - 10.2025

Opportunitys For Youth