Detail-oriented professional with experience in both cosmetology and administrative support. Proven ability to optimize workflow and manage client interactions, ensuring a high-quality customer experience and a well-organized workspace.
Overview
27
27
years of professional experience
Work History
Cosmetologist
VGuru LLC. Great Clips Salons
Las Vegas, NV
05.2015 - Current
Delivered exceptional haircuts and styling services to diverse clientele, enhancing customer satisfaction.
Advised clients on hair care products and techniques, promoting product sales and loyalty.
Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Administrative Assistant
Various
San Francisco, CA
01.1999 - 07.2010
Managed multi-line phone system, directing calls to appropriate departments efficiently.
Greeted and assisted clients, ensuring a welcoming and professional environment.
Scheduled appointments and coordinated meetings, optimizing calendar management for staff.
Processed incoming and outgoing mail, maintaining organized communication channels.
Developed office procedures for improved workflow and enhanced customer experience.
Resolved client inquiries promptly, enhancing overall satisfaction and service quality.
Maintained inventory of office supplies, ensuring availability while minimizing waste.
Kept reception area clean and neat to give visitors positive first impression.
Education
Licensed Cosmetologist - Cosmetology
Destination Academy School of Cosmetology
Las Vegas
12-2010
Skills
Salon management
Administrative support
Customer and client relations
Continuing education
Languages
Philippines: Tagalog
Professional Working
Interests
Bicycling
Enjoy participating in bicycling for overall physical and mental well-being