Summary
Overview
Work History
Education
Skills
Timeline
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Precious Lathan Copeland

Hoffman Estates,IL

Summary

Being a self-driven and detail-oriented individual has taken me to many places with many titles. I'm always looking for ways to improve my work skills, learning abilities, and professionalism. With an proven track record of successful management skills. Detail-oriented Data Entry Professional with 8+ years of experience managing large volumes of data, performing audits, and ensuring accuracy. Skilled at handling sensitive information and utilizing various systems to improve efficiency and maintain data integrity. While also venturing into the culinary field. Seeking to elaborate all my skills into one.

Overview

12
12
years of professional experience

Work History

Beauty Consultant - Brand Ambassador - Cashier

Beauty Gallery
11.2022 - Current
  • Recommending products to customers for hair and makeup considering a range of factors to ensure the best experience.
  • Understanding the customer's hair type—whether it's straight, wavy, curly, or coily—can significantly influence product suitability.
  • Restocking products to maintain a smooth operation and ensuring that customer demands are consistently met.
  • Introducing fresh insights about recently launched products.
  • Introducing and showcasing the latest features of a new product is a crucial aspect of its launch.
  • Organizing product displays and ensuring the store is clean and presentable to customers.
  • Ensure high level of customer satisfaction by effectively connecting with customers, understanding their needs while providing satisfactory solutions.
  • Conducting a branding photoshoot for makeup products and contact lenses.
  • Incorporating personalized greetings by acknowledging returning patrons by name or remembering their preferences to further enhance their overall experience.

Executive Assistant to The Director

Proviso Township Department of Youth Services
01.2022 - 08.2024
  • Led a team of developers in the successful completion of multiple projects.
  • Managed complex scheduling for the Director, optimizing daily operations and appointments.
  • Developed and maintained filing systems, improving document retrieval efficiency.
  • Coordinated departmental communications, ensuring timely dissemination of information across teams.
  • Assisted in preparation of reports and presentations, enhancing clarity and professionalism of materials.

Billing Clerk

Medulla LLC
09.2019 - 09.2020
  • Processed invoices and payments efficiently to ensure timely billing cycles.
  • Reconciled discrepancies in billing statements to enhance accuracy and resolve customer inquiries.
  • Utilized accounting software to track financial transactions and maintain accurate records.
  • Implemented process improvements that streamlined billing procedures and reduced errors.
  • Trained new staff on billing protocols and software usage, fostering team competency.

Customer Service

Urban Beautique
05.2016 - 09.2019
  • Fostered customer connections and managed inquiries in a retail environment.
  • Leveraged interpersonal and communication abilities to articulate product attributes and advantages.
  • Supported inventory oversight and merchandise replenishment.
  • Surpassed sales goals through upselling and cross-selling strategies.
  • Handled cash registers and executed transactions with precision.
  • Delivered product presentations and ensured outstanding customer service.
  • Worked alongside team members to design visually attractive displays.
  • Kept the work area tidy and organized to enhance customer satisfaction.

Administrative Assistant

Congressional Office for Danny K. Davis
05.2013 - 08.2015
  • Managed administrative tasks and provided support to executive team in a fast-paced office environment.
  • Scheduled appointments, meetings, and travel arrangements for upper management.
  • Developed and maintained efficient filing and organization systems to streamline workflow.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Performed general office duties such as answering phone calls, responding to emails, and greeting visitors.
  • Collaborated with cross-functional teams to ensure smooth communication and coordination of projects.
  • Assisted in the creation of reports, presentations, and other documentation for internal and external use.
  • Maintained confidentiality of sensitive information and handled it with discretion and professionalism.
  • Demonstrated strong attention to detail and accuracy in completing tasks and following through on projects.

Education

Diploma -

Proviso West High School
01.2016

Certificate of Culinary Training / Serv Safe -

Association of Chicago
Chicago, IL
06-2025

Skills

  • Detailed Oriented
  • Interpersonal Communication & Call Center Skills
  • Financial Literacy
  • Punctual
  • Data Entry
  • Proficiency in Microsoft word & Excel
  • Document Management

Timeline

Beauty Consultant - Brand Ambassador - Cashier

Beauty Gallery
11.2022 - Current

Executive Assistant to The Director

Proviso Township Department of Youth Services
01.2022 - 08.2024

Billing Clerk

Medulla LLC
09.2019 - 09.2020

Customer Service

Urban Beautique
05.2016 - 09.2019

Administrative Assistant

Congressional Office for Danny K. Davis
05.2013 - 08.2015

Diploma -

Proviso West High School

Certificate of Culinary Training / Serv Safe -

Association of Chicago

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Precious Lathan Copeland