PRECIOUS L. SANKEY
Maryville,TN
Summary
To obtain a position in a stimulating and challenging environment that will provide me with advancement opportunities.
Overview
12
12
years of professional experience
Work History
Shift Manager
Dairy Queen Grill and Chill
07.2025 - Current
- Oversaw daily operations to ensure efficient workflow and uphold high service standards.
- Facilitated training and mentorship for team members on customer service protocols and food safety practices.
- Oversaw inventory management, implementing stock rotation techniques to minimize waste.
- Devised and executed scheduling strategies to enhance labor cost efficiency.
Patient Access Specialist
Blount Memorial Physicians Group
03.2021 - 03.2023
- Facilitated intake process by interviewing incoming patients to ensure accurate information collection.
- Recorded patient data electronically to ensure accurate and up-to-date health information management.
- Managed collection of insurance information to ensure accurate communication with coverage providers.
- Executed billing information processing to ensure timely payment distribution.
- Utilized strong telephone and communication abilities to facilitate effective information exchange.
- Utilized extensive knowledge of medical terminology to support accurate documentation and patient care.
- Maintained strict adherence to patient confidentiality protocols and HIPAA guidelines to protect sensitive information.
Sales Associate
TJX Company
10.2013 - 08.2022
- Oversaw merchandise coordination and supervision to ensure optimal inventory management.
- Monitored stock levels to maintain inventory accuracy. Assisted in pricing products to enhance sales. Organized visually appealing product displays to attract customer attention.
- Organized and optimized item placement on store racks and shelves.
- Verified and maintained accurate pricing across product lines.
- Assisted shoppers in efficiently locating merchandise throughout the store.
- Managed customer inquiries related to Marshall's goods and services.
- Oversaw fitting room areas to ensure cleanliness and organization.
- Supported cashiers by managing customer flow during peak shopping hours.
- Managed inventory levels to ensure optimal stock availability.
Education
High School Diploma -
Alcoa High School
Alcoa, TennesseeCosmetology - Cosmetology Diploma
Knoxville Institute of Hair Design
Knoxville, TNSkills
- Facilitated team leadership initiatives to drive project success and achieve organizational goals
- Managed operational oversight to enhance productivity and streamline processes
- Led initiatives to enhance customer satisfaction through strategic service improvements Oversaw training programs for staff to elevate service standards Collaborated with departments to align customer service goals with business objectives
- Implemented inventory management strategies to enhance operational efficiency
Timeline
Shift Manager
Dairy Queen Grill and Chill
07.2025 - Current
Patient Access Specialist
Blount Memorial Physicians Group
03.2021 - 03.2023
Sales Associate
TJX Company
10.2013 - 08.2022
High School Diploma -
Alcoa High School
Cosmetology - Cosmetology Diploma
Knoxville Institute of Hair Design