Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precious Mangiameli

Bellevue,NE

Summary

Highly efficient Customer Service Associate well established in fast-paced and challenging environments. Adaptable team leader with excellent background of quick and effective performance. Seeking to secure a position that will utilize my outstanding skills, abilities, and professionalism while allowing me the potential to grow as an individual and contribute to the success of the organization.

Overview

10
10
years of professional experience

Work History

Associate

Sam's Club
12.2022 - Current
  • Handled food in the Cafe area
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.

Customer Experience Specialist

Hayneedle
08.2017 - 12.2017
  • Responsible for receiving inbound calls from customer assisting with current or previous orders.
  • Sold additional services by recognizing opportunities to up-sell.
  • Collaborated with team members to create a positive work environment and improve overall customer experience.
  • Implemented strategies to reduce average call handling time, increasing productivity and customer satisfaction.
  • Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
  • Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.

Cashier/Cook

Taco Bell
07.2015 - 03.2016
  • Routinely greeted customers to ensure a positive dining experience.
  • Successfully performed all cooking and kitchen duties in a timely and efficient manner,
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Sales Associate

Goodwill
04.2014 - 08.2014
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Bellevue East Sr High School
Bellevue, NE
05.2015

Skills

  • Workplace Safety
  • Data Entry
  • Networking abilities
  • Cash Handling
  • Customer Service
  • New Hire Training
  • Attention to Detail
  • Time Management
  • Computer Skills
  • Analytical thinking
  • Problem solving

Timeline

Associate

Sam's Club
12.2022 - Current

Customer Experience Specialist

Hayneedle
08.2017 - 12.2017

Cashier/Cook

Taco Bell
07.2015 - 03.2016

Sales Associate

Goodwill
04.2014 - 08.2014

High School Diploma -

Bellevue East Sr High School

Similar Profiles

CREATE PROFILE
Precious Mangiameli