Detail-oriented Certified Nursing Assistant with successful healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CNA
Guardian Angels Hospice
08.2024 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Documented patient information and care activities in electronic health record.
Patient Care Tech Mother Baby Unit
Piedmont Hospital
Snellville, GA
08.2023 - Current
Assist nurses in checking moms vitals such as temperature, blood pressure, pulse, blood sugar levels for moms and babies and measuring urine outputs then report changes to nursing staff in a timely manner and also imputing data collected on EPIC.
Assisted nurses with essential tasks, such as performing baby baths and 24hr labs which includes PKU's, bilirubin tests (Serum and TCB) and CCHD.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Provide high-quality personal care to new moms, assisting with peri care and taking out foley catheter promoting comfort and dignity during their hospital stay.
Maintain clean and safe environment to promote patient safety and comfort.
Enable increased mobility especially for C Section moms by assisting with ambulation using proper body techniques.
Prepare and maintain patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Respond to call lights in a timely manner and also to patients requests for supplies.
CNA Assisted Living
Dogwood Forest
05.2023 - 11.2024
Assisted patients with activities of daily living (ADL'S) such as good oral and personal hygiene, shaving, bathing, and denture care promoting independence and dignity.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Reduced patient stress levels through effective communication and active listening skills.
Conducted Q2/prn routine safety checks on residents and equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Care Coordinator/ Customer Service Mgr
Nisa Premier Hospital/Fertility Center
03.2018 - 04.2023
Used company software and database to maintain records of services performed and patient conditions.
Served as a liaison between patients, physicians, insurance companies, and other healthcare providers involved in fertility treatments.
Collaborated closely with embryologists to monitor embryo development and plan appropriate intervention strategies when necessary.
Enhanced patient care by developing individualized treatment plans for IVF patients.
Managed patient scheduling, ensuring that appointments were booked effectively and all necessary resources were available for each procedure.
Supported physicians in both planned and emergency Cesarean section procedures.
Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
Provided emotional support to patients during their fertility journey, fostering trust and open communication.
Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
Trained and supervised care staff.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Enhanced patient care by developing and implementing comprehensive care plans.
Caregiver/Care Service Employee
Zenith Medical
02.2007 - 01.2018
Assisted in training new employees, sharing expertise and best practices for quality care provision.
Adhered to strict infection control guidelines, minimizing the spread of illness among patients and staff members alike.
Participated in quality improvement initiatives by providing suggestions on enhancing care services to better meet patients'' needs and expectations, thus positively impacting overall patient satisfaction levels.
Actively sought out feedback from supervisors and colleagues to continuously improve personal performance within the role.
Recorded status and duties completed in logbooks for management.
Scheduled daily and weekly care hours for client caseload.
Maintained entire family's schedule and organized events.
Education
Master of Arts - INTERNATIONAL AFFAIRS & DIPLOMACY
ABU ZARIA
08-2008
Bachelor of Science - Public Health Education
BABCOCK UNIVERSITY
05-2005
Skills
Time management
Patient care
Analytical skills
Compassion and empathy
Problem-solving
Multitasking and organization
Critical thinking
Computer Proficiency
Data Analysis
Excellent Customer Service
Accomplishments
Supervised a team of 15 staff members.
Collaborated with a team of 50 staff in the development of electronic medical records transitioning from analog to digital.
Resolved product issue through consumer testing.
Certification
Certified Nursing Assistant (CNA) - State Boards of Nursing.
Cardiopulmonary Resuscitation (CPR)
Basic Life Support Certification (BLS)
First Aid Certification
Advanced Cardiac Life Support Certification (ACLS)
Bee nominee for extraordinary Techs
I was nominated for the Bee Award in 2024 for extraordinary techs. It was created to honor and recognize techs in piedmont hospital for the outstanding effort we make to provide extraordinary care to patients everyday.
Timeline
CNA
Guardian Angels Hospice
08.2024 - Current
Patient Care Tech Mother Baby Unit
Piedmont Hospital
08.2023 - Current
CNA Assisted Living
Dogwood Forest
05.2023 - 11.2024
Care Coordinator/ Customer Service Mgr
Nisa Premier Hospital/Fertility Center
03.2018 - 04.2023
Caregiver/Care Service Employee
Zenith Medical
02.2007 - 01.2018
Master of Arts - INTERNATIONAL AFFAIRS & DIPLOMACY