Precious Mitchell
New York
Summary
Currently serving as an Operations/Front Desk Manager at Solace New York, I have a solid history of creating and maintaining policies and increasing the effectiveness of staff performance. Proficient in Microsoft Excel and dedicated to providing excellent service to members, I pride myself in my work ethic, and help maintain a smooth workflow. I also am responsible for the training of new staff, and maintaining current staff operations. I have an in-depth knowledge of operational and business management.
Overview
7
7
years of professional experience
Work History
Operations Manager
Solace New York
New York
03.2025 - Current
- Coordinated staff scheduling to optimize coverage and member satisfaction.
- Implemented process improvements to enhance operational workflows and reduce delays.
- Trained new employees on company policies and operational procedures for consistency.
- Ensured the gym had all necessary equipment to maintain safety and efficiency standards.
- Handled daily administrative tasks including filing paperwork and responding to emails.
Physical Therapy Aide
Starpro Physical Therapy
New York
03.2022 - 03.2025
- Assisted therapists in preparing treatment areas and equipment for patient sessions.
- Supported patients with exercises and mobility tasks under therapist supervision.
- Maintained cleanliness and organization of treatment rooms and common areas.
- Communicated effectively with patients regarding their therapy schedules and instructions.
Dietary Aide
Beechwood Continuing Care
02.2019 - 10.2021
- Administered care to hospice and dementia patients
- Communicated 1-on-1 with patients about specific dietary needs
- Collaborated with CNA, RNs, and LPNs to provide patient care
- Guided new employees in day to day tasks
Medical Intern
Erie County Medical Center
07.2019 - 08.2019
- Shadowed doctors while making rounds
- Won High Achiever Award, which showed exemplary work ethic
- Collected charts and analyzed vital information
- Collaborated with nurses
- Provided direct care to patients in clinical settings
Education
Biological Sciences
BARUCH COLLEGE
New York, New York01-2026
High School Diploma -
WILLIAMSVILLE SOUTH HIGH SCHOOL
Buffalo, NY01-2022
Skills
- Operations monitoring
- Employee training
- Customer service skills
- Stop the Bleed certified
- Medical terminology
- Patient care
- Microsoft Excel
- Microsoft Office
- Equipment maintenance
Leadership And Activities
- Buffalo Gives, Non-profit Organization, Volunteer, 12/02 - 12/06/22, Gathered food for delivery, Collaborated with other volunteers
- Buffalo Pug and Small Breed Rescue, Inc., Volunteer, 01/05 - 02/06/22, Helped maintain a clean environment for the animals, Conducted general clerical work
Timeline
Operations Manager
Solace New York
03.2025 - Current
Physical Therapy Aide
Starpro Physical Therapy
03.2022 - 03.2025
Medical Intern
Erie County Medical Center
07.2019 - 08.2019
Dietary Aide
Beechwood Continuing Care
02.2019 - 10.2021
Biological Sciences
BARUCH COLLEGE
High School Diploma -
WILLIAMSVILLE SOUTH HIGH SCHOOL