Precious Pendleton
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with dedication to team success, business operations and customer loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and support. Proficient in customer service best practices and related options.Hardworking Banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills.
Overview
8
8
years of professional experience
Work History
Associate Banker
Chase Bank
07.2023 - Current
- Opened, closed, and updated accounts for customers.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Educated customers on features and benefits of banking products and services.
- Processed applications for new accounts.
- Referred customers to other banking departments for specialized services.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
- Educated customers on online banking and mobile banking applications.
- Maintained friendly and professional customer interactions.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
Store Associate
Ross Dress for Less
08.2022 - 02.2023
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Jersey Mike's Subs
06.2017 - 07.2020
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected items for damage and obtained replacements for customers.
- Received payments for products and issued receipts.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Morgan Park High School
06.2020
Skills
- Customer Services
- POS systems
- Cash register operation
- Cash management
- Merchandise restocking
- Teller background
- Time management skills
- Money transfers
- Mobile banking support
- New account setup
- Closing procedures
- Know your customer
Accomplishments
- Facilitated new customer service initiatives that resulted in a 90% improvement in satisfaction ratings.
Languages
English
Native or Bilingual
Timeline
Associate Banker
Chase Bank
07.2023 - Current
Store Associate
Ross Dress for Less
08.2022 - 02.2023
Cashier
Jersey Mike's Subs
06.2017 - 07.2020
High School Diploma -
Morgan Park High School
Skills
- Basic math skills
- Product knowledge
- Sales
Work History
["Cashiers"]
Education
other
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