Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Good Vibes Bar and Grille
Cleveland, OH
04.2024 - 12.2024
Assisted in setting up the bar for service shift.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Resolved customer complaints in a professional manner.
Processed payments accurately and efficiently with POS system.
Checked identification of guests to verify age requirements for alcohol purchase.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Bartender
Lo Presti Union Club
Cleveland, OH
12.2019 - 03.2023
Assisted in setting up the bar for service shift.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Made friendly conversation with customers to provide enjoyable bar experience.
Remained calm and poised during busy periods, promoting great customer service to guests.
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Greeted guests with friendliness and professionalism.
Balanced daily registers and generated sales reports for management.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Trained new bartenders on drink preparation and upselling techniques.
Processed payments accurately and efficiently with POS system.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Effectively multitasked within fast-paced environment.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.