Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precious Smith

Oklahoma City

Summary

Versatile and results-driven professional with a proven track record at LPS Default Solutions, enhancing data accuracy through meticulous attention to detail and advanced proficiency in Microsoft Excel. Demonstrated leadership in team settings, achieving operational excellence by fostering a culture of continuous improvement and collaboration. Excelled in fast-paced environments, consistently meeting and surpassing project deadlines with a focus on quality outcomes.

Overview

2025
2025
years of professional experience

Work History

Data Entry Clerk

LPS Default Solutions
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.

Crew Member

McDonald's
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cell Phone Technician

Samsung Electronics
  • De-soldered and re-soldered connections between parts and motherboard.
  • Safely performed delicate soldering tasks when working with intricate components that required precision handling.
  • Educated customers on proper device care and usage to minimize future repairs or malfunctions.
  • Maintained a clean and organized workspace, leading to increased efficiency and productivity.

Meat Packer

Meat Stocker, Walmart
  • Packaged and attached labeling to various meat selections.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Inspected meat to perform quality assurance checks.
  • Processed meat by cutting, sorting parts, deboning and grinding.
  • Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
  • Organized and stored items at specific temperatures to maintain freshness.
  • Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.

Call Center Representative

Dialogue Direct Fundraising
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.

Dispatcher

Verizon
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.

Warehouse Worker

Temp Agency
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Crew

McDonald’s
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Home Health Aide

Home Health Agency
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.

Team Manager

Whataburger
10.2024 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.

Education

Paralegal Studies

Tcc Northeast
Fort Worth, TX

Skills

  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Data accuracy
  • Accuracy and attention to detail
  • Time management
  • Fast typing speed
  • File management
  • Customer Service-oriented
  • Independent worker
  • Word processing
  • Filing and data archiving
  • Data management
  • Data processing
  • Document scanning
  • Document processing
  • Document preparation
  • Work prioritization
  • Proofreading

Timeline

Team Manager

Whataburger
10.2024 - Current

Data Entry Clerk

LPS Default Solutions

Crew Member

McDonald's

Cell Phone Technician

Samsung Electronics

Meat Packer

Meat Stocker, Walmart

Call Center Representative

Dialogue Direct Fundraising

Dispatcher

Verizon

Warehouse Worker

Temp Agency

Crew

McDonald’s

Home Health Aide

Home Health Agency

Paralegal Studies

Tcc Northeast

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