Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Miami, FL
10.2024 - Current
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Maintained accurate logs of all security related activities.
Checked for safety hazards and took corrective action when necessary.
Documented security-related situations and submitted in-depth reports to superiors.
Secured personnel and premises by inspecting buildings and patrolling property.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Correctional Officer
Florida Department Of Corrections
Miami, FL
06.2022 - 10.2024
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Used appropriate means to discipline Inmates.
Transported inmates to court, doctor appointments and work sites.
Performed head counts, checking cells for missing inmates.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
Supervised inmate activities, including meals, recreation times, and work assignments.
Gatehouse Attendant
KW Property Management
Miami, FL
08.2018 - 06.2022
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Enforced rules governing access onto company grounds by non-employees.
Maintained accurate records of vehicle registration numbers entering and exiting through various gates.
Followed up on reports of suspicious behavior or activities within the vicinity of the gatehouse.
Security Officer
US Security & Associates
Miami, FL
12.2015 - 08.2018
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Maintained accurate logs of all security related activities.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Maintained high levels of alertness throughout shifts.
Verified photo IDs and tickets to allow guests passage.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Telemarketing Sales Representative
Alorica
Miami, FL
10.2013 - 12.2015
Suggested additional products or services that would benefit the customer.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Built relationships with clients through effective communication and customer service.
Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.