Detail-oriented Medical Assistant with a strong background in customer service and seven years of experience. Skilled in taking vital signs, conducting patient intake, and providing exceptional care. Possesses extensive medical knowledge and a passion for delivering high-quality healthcare services. Seeking a position as a Medical Assistant to utilize expertise and contribute to the well-being of patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Duke Health System- Cardiology
04.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Performs ECG
Promoted a positive environment by demonstrating empathy and compassion towards patients and their families during difficult times.
Addressed emergency situations rapidly and effectively, utilizing advanced life support skills when needed to stabilize patients in critical condition.
Served as a mentor for new nursing staff, enhancing overall team performance and competency levels within the unit.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Home Health Aide
All Ways Caring Home Care
02.2019 - 05.2022
I made the company money by taking a client that wanted to leave the company because they didn't have adequate help
I saved the company time and money by staying with the same client to prevent retraining someone for the position; this helps the keep the turnover rate down
Job duties include: personal hygiene care, feeding, catheter and wound care
Lead Registered Medical Assistant
Oak Street Health Primary Care
01.2021 - 04.2022
Ensured optimal team performance through regular training sessions, boosting skillsets and knowledge within the department.
Enhanced patient education efforts through effective communication of treatment plans, discharge instructions, and follow-up recommendations.
Facilitated smooth transitions between shifts through thorough handover reports detailing pertinent patient information.
Elevated quality of care by assisting in diagnostic testing, specimen collection, and administering peventative injections as directed by physicians.
Increased accuracy of medical records by meticulously reviewing and updating documentation.
Assisted physicians in providing top-quality care, accurately documenting patient information and following treatment plans.
Improved patient satisfaction by promptly addressing concerns and maintaining clear communication with patients.
Contributed to the growth of the practice by building strong relationships with patients, providing exceptional care and service.
Maintained compliance with HIPAA regulations by implementing strict confidentiality practices in handling sensitive information.
Personal Care Assistant
Livewell Assisted Living
04.2015 - 05.2018
I made the company money by being a highly recommended aide
I saved the company money by training new employees during my shifts
Job duties include: cooking, cleaning, med reminders, transporting clients to and from doctor's appointments.
Education
A.A.S Medical Assisting -
ECPI University
Raleigh, NC
06.2020
Skills
Phlebotomy
EKG
MS Word
Excel
Powerpoint
Injections
Customer Service
Patient Intake
CPR
Certification
CPR, 02/2022
Personal Information
Title: M.A
Timeline
Medical Assistant
Duke Health System- Cardiology
04.2022 - Current
Lead Registered Medical Assistant
Oak Street Health Primary Care
01.2021 - 04.2022
Home Health Aide
All Ways Caring Home Care
02.2019 - 05.2022
Personal Care Assistant
Livewell Assisted Living
04.2015 - 05.2018
A.A.S Medical Assisting -
ECPI University
CPR, 02/2022
Similar Profiles
Karen L. GraceKaren L. Grace
Assistant Research Practice Manager at Wake County Community Research Program, Duke Cancer Institute
Duke University Health SystemAssistant Research Practice Manager at Wake County Community Research Program, Duke Cancer Institute
Duke University Health System
Clinical Research Nurse Coordinator at Duke University Health System |Safari HealthClinical Research Nurse Coordinator at Duke University Health System |Safari Health
Nationally Certified Medical Assistant at Lee Health System - LPG CARDIOLOGYNationally Certified Medical Assistant at Lee Health System - LPG CARDIOLOGY