Precious Williams
Sacramento,CA
Summary
Driven professional with experience at Dream Hair & Boutique, excelling in customer relations and organization skills. Demonstrated ability to improve client satisfaction and streamline procedures. Skilled in bookkeeping and providing empathetic customer support, achieving a blend of hard and soft skills that enhance team efficiency and service quality.
Overview
6
6
years of professional experience
Work History
Receptionist
Dream Hair & Boutique
Stockton, CA
04.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Caregiver
IHSS In Home Support Services
Oakland, CA
01.2019 - 11.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Sacramento Country of Education
Sacramento, CASkills
Performance improvement
Correspondence distribution
Customer and client relations
Professional demeanor
Staff Management
Documentation and reporting
Scheduling
Telephone skills
Bookkeeping
Organization skills
Timeline
Receptionist
Dream Hair & Boutique
04.2021 - Current
Caregiver
IHSS In Home Support Services
01.2019 - 11.2021
Sacramento Country of Education