Precious Williams
Sacramento,CA
Summary
Driven professional with experience at Dream Hair & Boutique, excelling in customer relations and organization skills. Demonstrated ability to improve client satisfaction and streamline procedures. Skilled in bookkeeping and providing empathetic customer support, achieving a blend of hard and soft skills that enhance team efficiency and service quality.
Overview
6
6
years of professional experience
Work History
Receptionist
Dream Hair & Boutique
04.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Caregiver
IHSS In Home Support Services
01.2019 - 11.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Sacramento Country of Education
Sacramento, CASkills
Performance improvement
Timeline
Receptionist
Dream Hair & Boutique
04.2021 - Current
Caregiver
IHSS In Home Support Services
01.2019 - 11.2021
Sacramento Country of Education
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