Summary
Overview
Work History
Education
Skills
Certification
ACADEMIC PROJECTS & INTERNSHIPS
Timeline
Generic

Preet Kaur

Olathe

Summary

Compassionate and results-driven Case Manager with over 8 years of experience in healthcare administration, clinical settings, and patient advocacy. Trilingual in English, Punjabi, and Hindi, with a proven ability to excel in care coordination, discharge planning, and connecting patients to cost-effective, evidence-based resources. Expertise in working with diverse populations and navigating complex insurance processes enhances collaboration with multidisciplinary teams to achieve optimal patient outcomes. Committed to fostering a supportive environment that empowers patients and promotes well-being.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Case Manager

Meadowbrook Rehab Hospital
08.2023 - Current
  • Manage comprehensive discharge planning for acute rehabilitation patients, ensuring safe and timely transitions to home, skilled nursing facilities, or long-term care settings.
  • Conduct in-depth assessments to identify needs, barriers, and goals, and determine appropriate interventions.
  • Collaborate with physicians, therapists, social workers, and families to develop and execute individualized care plans.
  • Navigate complex insurance processes, securing authorizations and handling appeals for Medicaid, Medicare, and commercial payers.
  • Educate patients and families on available programs, benefits, and services to support informed decision-making.
  • Develop and implement comprehensive case management plans, achieving improved patient outcomes and care satisfaction.
  • Assist patients in accessing housing, legal aid, and public benefits to address social determinants of health.
  • Facilitate smooth transitions between levels of care through detailed discharge plans and coordinated resource allocation.

Trial Master File Lead

PRA Health Sciences
01.2016 - 01.2020
  • Identified out of scope tasks and determined associated efforts and actions for complex project needs for 40+ studies.
  • Liaised with internal and external customers to meet project specific goals from study start-up to study-finish.
  • Trial Master File Coordinator
  • Provided expertise on 40+ studies from study startup to finish by collecting documents, constructing progress reports, assisting in audits and ensuring all processes are followed to mitigate study risks.
  • Trial Master File Specialist
  • Reviewed hybrid documents for 50+ studies to ensure accurate application of metadata. Facilitated complete and quality deliverables by recording and communicating deficits.

Behavioral Aide

Cottonwood Springs
01.2018 - 01.2018
  • Assisted and monitored patients for safe clinical practice. Reported any changes in client’s mental status to Nurse/Provider in a timely manner.
  • Hosted group exercises and provided appropriate mental support.

Medication Aide

Brookdale Senior Living
01.2012 - 01.2016
  • Monitored 50+ Alzheimer’s residents for effectiveness of drug therapy and occurrence of adverse effects. Supervised nursing aides and aided in all aspects of patient care.
  • Provided a variety of treatments and medication care per physician orders.

Nursing Aide

Garden Terrace Senior Living
01.2011 - 01.2012
  • Helped residents in activities of daily living. Provided comfort, vital sign monitoring and reported health concerns to appropriate medical professionals.

Education

Bachelor of Science - Nursing

MidAmerica Nazarene
05-2021

Master of Science - Health Services Administration

University of Kansas Medical Center
05-2016

Bachelor of Science - Health Information Management

University of Kansas Medical Center
05-2015

Skills

  • Skilled in Microsoft productivity tools
  • Organization and multitasking
  • Relationship building
  • Client advocacy
  • Care coordination
  • Documentation proficiency
  • Interdisciplinary collaboration
  • Discharge planning
  • Problem-solving
  • Case management
  • Time management
  • Case documentation

Certification

  • BLS/CPR Certification, American Heart Association – 2020
  • Clinical Performance Award – 2018
  • Member, Sigma Theta Tau International Honor Society of Nursing – 2018
  • FEMA Emergency Management Certification – 2016
  • Health Information Management Leadership Scholarship Recipient, University of Kansas Medical Center – 2014
  • Norton Mingle Merit Scholarship Recipient, University of Kansas Medical Center – 2014
  • Medicina Aide Certification – 2011
  • Nursing Aide Certification – 2010

ACADEMIC PROJECTS & INTERNSHIPS

Nursing Clinical Rotations  | 2021

  • Completed 560+ clinical hours in diverse hospital settings, including Mental Health, Labor & Delivery/NICU, Wound Care, Medical-Surgical, Neurology, Nephrology, Cardiac Telemetry, and Oncology.

KUMC Capstone – Saint Luke’s South Ambulatory Center | 2016

  • Evaluated strategies to improve financial performance of the Ambulatory Surgery Center (ASC).
  • Recommended a contingency plan for potential closure based on operational and financial data analysis.

Strategic Planning Intern – Saint Luke’s Health System | 2015

  • Developed a Community Health Needs Assessment for the Jackson County, MO population.
  • Researched and analyzed data to identify the five most prevalent community health needs.

Document Imaging Technician / Unit Secretary – North Kansas City Hospital | 2014–2015

  • Prepped, scanned, quality checked, and validated 100+ medical records daily in the Document Capture system.
  • Supported admissions, clinical documentation maintenance, and unit coordination functions.

Information Management Intern – Saint Luke’s South | 2014

  • Audited patient medical records for Epic system compliance.
  • Analyzed pricing data for medical records across multiple counties.

Data Entry Intern – KU Clinical Research Center | 2014

  • Verified, corrected, and merged data from multiple sources to ensure integrity.
  • Reviewed patient consent forms for accuracy and completeness.

Timeline

Case Manager

Meadowbrook Rehab Hospital
08.2023 - Current

Behavioral Aide

Cottonwood Springs
01.2018 - 01.2018

Trial Master File Lead

PRA Health Sciences
01.2016 - 01.2020

Medication Aide

Brookdale Senior Living
01.2012 - 01.2016

Nursing Aide

Garden Terrace Senior Living
01.2011 - 01.2012

Bachelor of Science - Nursing

MidAmerica Nazarene

Master of Science - Health Services Administration

University of Kansas Medical Center

Bachelor of Science - Health Information Management

University of Kansas Medical Center