Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kids Club Associate
Genesis Health Clubs
Fort Collins, CO
08.2023 - Current
Create a fun and safe environment for kids.
Supervise, facilitate, and engage in entertaining activities with kids.
Provide customer service to all members and effectively resolve issues when they occur.
Assistant Cheerleading Coach
Fort Collins High School
Fort Collins
04.2023 - Current
Plan and assist in regular practices, conditioning sessions, and team meetings.
Choreograph and teach cheer routines for games, assemblies, and competitions.
Teach cheer techniques, stunts, and safety protocols in accordance with school and state guidelines.
Promote teamwork, discipline, and a positive team culture among student-athletes.
Attend and supervise all games, competitions, and events where the cheer team performs.
Front Desk Associate
Homewood Suites by Hilton
Fort Collins, CO
08.2022 - 08.2023
Completing online, phone and in-person room reservations.
Welcome guests, check them in, distribute room keys and explain hotel’s amenities.
Take payment from customers.
Sales Associate
Hobby Lobby
Fort Collins, CO
06.2020 - 08.2022
Enhanced sales growth by selling, cashiering, processing, replenishing and cleaning the settings when needed.
Always greeting and serving customers as my top priority by being personable.
Can always ask and answer effective questions as well as responding to cues from customers accurately.
Effectively drove sales up by promoting current offers.
Maintains focus and bounces back quickly after setbacks.
Engage in customer service when selling and assisting customers.