Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Prerana Subba Raya

Spring Valley,CA

Summary

  • CNA License Assistant Nurse
  • Phlebotomist (CPT I) License
  • BLS Certified
  • Bilingual in Nepalese, Hindi
  • Customer Service, Ticketing Training and Receptionist Training in Gulf Travel and Tours.
  • 4+ Years of experience in Oncology Med Surg unit as a PCA Patient Care Assistant. Preceptor new hired CNA. CTA(Unit Clerk) in Oncology unit more than two year. 1 Years of experience in Med Surg Tele Unit as a Patient Care assistant. Hard working, dedicated and trustworthy individual with proven experience in health Sector plus customer service and sales, highly motivated and able to work well under pressure with own initiative.

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offer 7 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Overview

9
9
years of professional experience

Work History

Patient Care Assistant

Kaiser Permanente
09.2023 - Current
  • Provides patients' personal hygiene, assists with activities of daily living, administers adjunct care, maintains patient stability, provides patient comfort, documents actions, maintains work operations, protects the organization's value, updates job knowledge, and enhances nursing department reputation.
  • Supported the needs of 20+ residents in the hospital setting.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Upheld infection control and prevention policies across different patient-facing areas.

Patient Care Assistant

UC SanDiego Health Center
03.2021 - Current

Assisted patients with personal hygiene and activities of daily living.
Monitored vital signs, recorded patient information, and reported observations.
Provided comfort measures and maintained confidentiality of patient information.

  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Contributed to a safe and hygienic environment by maintaining the cleanliness of patient rooms and common areas.
  • Provided emotional support to patients during difficult moments, fostering trust and rapport.
  • Recognized and reported abnormalities or changes in the patient's health status to the case manager.
  • Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
  • Implemented infection control protocols effectively, reducing the spread of illness within the facility.
  • Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
  • Maintained a clean and safe environment to promote patient safety and comfort.
  • Documented patient information and care activities in electronic health records.
  • Supported needs of 8 + residents under long-term care.

CNA/CTA

Scripps Mercy Hospital
12.2018 - 11.2021

Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Completed administrative patient intakes with case histories, insurance information, and mandated forms.
Performed various administrative tasks by filing, copying, and faxing documents.
Greeted and interacted with patients to provide information, answer questions, and assist with appointment scheduling.

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.

  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

CNA

Balboa Rehab Centre
08.2017 - 01.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

CNA

Point Loma Convalescent
09.2016 - 11.2017
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs on time.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevent bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Front Desk

Holiday Inn
01.2016 - 06.2016
  • Maintains inventory of vacancies, registers guests, answers inquiries regarding hotel services, compiles daily record sheets, and focuses on customer satisfaction.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
  • Assisted guests with special requests, ensuring a personalized and memorable stay.
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
  • Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
  • Transcribed phone messages and relayed them to appropriate personnel.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Bachelor of Science in Nursing - Nursing

UmassGlobal
San Diego, CA
10.2024

Associate of Science - Nursing

City College, SD
San Diego, CA
05.2022

Bachelor in Hotel Management - Hospitality Administration And Management

Nepal Academy of Travel And Hotel Management
Nepal
10.2014

Bachelors in Business System - Business Administration

Brilliant Multiple College
Nepal
12.2007

Skills

  • Direct Patient Care
  • Medical Terminology
  • Vital Signs Documentation
  • Written and verbal communication
  • Emotional Support
  • Safety Protocols
  • Compassionate Care
  • Critical Thinking
  • Time Management

References

  • Maria Rodriguez, Nursing Leader (Med/Surg: Tele), Kaiser Permanente, 619-261-4853
  • Nicole Clement, Professor, UmassGlobal, 707-628-1069
  • Bobie Carter, Professor, Umass Global, 951-294-8953
  • Jennifer Trujillo-Guevara, Registered Nurse-Med/Surg Tele, 951801-8244
  • Courtney Brown, Charge Nurse(Oncology), Scripps Mercy SD, 831-245-5952

Languages

Hindi
Limited Working
Nepali
Native or Bilingual

Timeline

Patient Care Assistant

Kaiser Permanente
09.2023 - Current

Patient Care Assistant

UC SanDiego Health Center
03.2021 - Current

CNA/CTA

Scripps Mercy Hospital
12.2018 - 11.2021

CNA

Balboa Rehab Centre
08.2017 - 01.2019

CNA

Point Loma Convalescent
09.2016 - 11.2017

Front Desk

Holiday Inn
01.2016 - 06.2016

Bachelor of Science in Nursing - Nursing

UmassGlobal

Associate of Science - Nursing

City College, SD

Bachelor in Hotel Management - Hospitality Administration And Management

Nepal Academy of Travel And Hotel Management

Bachelors in Business System - Business Administration

Brilliant Multiple College
Prerana Subba Raya