Prescilla Ramcharran-Pan
South Ozone Park
Summary
Driven Kitchen Manager with a proven track record at Olive Branch, enhancing kitchen efficiency and customer satisfaction. Skilled in food safety and staff training, adept at fostering a culture of teamwork. Achieved notable improvements in service speed and dietary accommodation, demonstrating a keen attention to detail and a commitment to guest satisfaction.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Olive Branch
03.2022 - 10.2023
- Improved kitchen efficiency by implementing streamlined processes..
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Barista/Cashier
Starbucks
10.2018 - 03.2022
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Recommended products based on solid understanding of individual customer needs and preferences
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
Server
Compass Group USA
06.2018 - 08.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Explained menu items and suggested appropriate options for food allergy concerns
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Education
Some College (No Degree) - Nursing
New York City College of Technology of The City University of New York
Brooklyn, NYHigh School Diploma -
Hudson High School Of Learning Technologies
New York, NY06.2016
Skills
- Cash Register Operation
- Feedback Acceptance
- Guest Satisfaction
- Attention to Detail
- Schedule Optimization
- Guest Inquiries
- Food Safety
- Food Preparation
- Staff Training and Development
- Kitchen Management
Timeline
Kitchen Manager
Olive Branch
03.2022 - 10.2023
Barista/Cashier
Starbucks
10.2018 - 03.2022
Server
Compass Group USA
06.2018 - 08.2018
Some College (No Degree) - Nursing
New York City College of Technology of The City University of New York
High School Diploma -
Hudson High School Of Learning Technologies
Similar Profiles
Misty RamirezMisty Ramirez
Register Behavior Technician at Olive BranchRegister Behavior Technician at Olive Branch
Anissa DiazAnissa Diaz
Administrator at Olive Branch Assistant Living LLCAdministrator at Olive Branch Assistant Living LLC
Samudeen ZambaSamudeen Zamba
Care Assistant at Olive Branch OutreachCare Assistant at Olive Branch Outreach