Efficient and customer focused with 3 years of experience providing great guest service and resolving customer complaints. Proficient in cash handling, customer service, organizational skills and more. A driven and motivated worker.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member
Chick-fil-A Restaurants
Maumelle, AR
09.2024 - Current
Managed cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
Effectively communicated daily specials, menu items, and promotions to customers, resulting in increased sales
Maintained cleanliness and organization of dining area, including resetting tables for incoming guests
Cashier
David's Burgers
Maumelle, AR
01.2023 - Current
Any front of house guest service
Waitress; cared for the needs of all guests (drinks, meals and a clean area.)
Some of the skills below...
Developed rapport with regular customers by remembering their preferences and providing personalized service
Resolved customer complaints regarding pricing errors or product availability with professionalism
Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns