Preslee Daley
Rock Springs,WY
Summary
With over a decade of experience, dedicated and seasoned professional excelling in providing exceptional customer service. Expertise lies in fostering positive relationships through clear and effective communication, ensuring customer satisfaction at every interaction. Known for reliability, adaptability, and proactive approach to problem-solving.
Overview
6
6
years of professional experience
Work History
Barista
Deja Brew
10.2023 - 05.2024
- Provide exceptional customer service by greeting patrons, taking orders, and offering menu recommendations
- Skilled in multitasking and working efficiently in a fast-paced environment to ensure timely and accurate fulfillment of orders
- Maintained a clean and organized workspace for optimal productivity and safety.
Receptionist Supervisor
Revere Health
11.2019 - 03.2023
- Oversaw a team of receptionists, providing training, guidance, and performance evaluations to ensure exceptional customer service
- Extensive experience in managing multi-line phone systems and directing calls to appropriate individuals
- Excellent communication skills in person, over the phone, and through email to provide exceptional customer service and support
Admissions Specialist
Memorial Hospital of Sweetwater County
10.2018 - 11.2019
- Efficiently collect and verify patient information, insurance details, and medical records for timely and accurate hospital admissions
- Coordinate with various departments, such as nursing, billing, and case management, to facilitate the admission and discharge process
- Provided high-quality patient care and assistance on a daily basis
Receptionist Operator
Memorial Hospital of Sweetwater County
01.2018 - 10.2018
- Answer phone calls, screen and direct them to the appropriate recipient, and provide accurate information to callers
- Manage incoming and outgoing mail, packages, and deliveries, ensuring they are distributed promptly and accurately
- Assist with scheduling appointments, coordinating meetings, and providing administrative support to various departments within the organization
Education
High School Diploma -
Rock Springs High School
Rock Springs, WY05.2016
Skills
- Attention to detail
- Strong customer service emphasis
- Effective organizational skills
- Friendly and outgoing
Timeline
Barista
Deja Brew
10.2023 - 05.2024
Receptionist Supervisor
Revere Health
11.2019 - 03.2023
Admissions Specialist
Memorial Hospital of Sweetwater County
10.2018 - 11.2019
Receptionist Operator
Memorial Hospital of Sweetwater County
01.2018 - 10.2018
High School Diploma -
Rock Springs High School
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