Preslee Reed
Dermatology & Laser Associates of Medford
Grants Pass,OR
1
Certification
4
years of professional experience
Motivated Medical Assistant with a strong background in direct patient care and administrative support. Known for effective communication and collaboration with clinical staff to streamline processes and improve patient satisfaction.
Work History
Medical Assistant
1 Year 3 Months- Supported dermatologists during procedures, enhancing patient comfort and safety.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Educated patients on post-treatment care and medication usage.
- Assisted in patient intake and maintained accurate medical records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Utilized electronic health record systems to track medication histories and patient outcomes.
- Collaborated with insurance companies to resolve coverage issues or prior authorization requirements for patients'' medications.
Patient Service Representative
4 Months- Managed patient scheduling and appointment confirmations through electronic health record system.
- Responded to patient inquiries regarding procedures, services, and billing with clear communication.
- Collaborated with clinical staff to streamline patient flow and enhance overall office efficiency.
- Assisted in processing insurance claims, ensuring accurate information submission for timely reimbursements.
- Maintained confidentiality of patient records and compliance with HIPAA regulations consistently.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
Office Assistant
1 Year 11 Months- Managed scheduling and correspondence, ensuring timely communication across departments.
- Organized office operations to enhance workflow efficiency and support team productivity.
- Assisted in maintaining inventory levels of office supplies and equipment for seamless operations.
- Developed filing systems that improved document retrieval time and reduced clutter.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Education
High School Diploma
- Maintained a 4.0 GPA
- Graduated 1 year early
Skills
EMR / EHR
Health records management
Patient support
Clinical documentation
Patient scheduling
Patient education
Direct patient care
Medical procedures
Health record management
HIPAA compliance
Assisting procedures
Certification
- Certified Dermatology Tech
- Bloodborne Pathogens Certification
- HIPPA Certification
Timeline
Medical Assistant
Dermatology & Laser Associates of Medford
06.2025 - CurrentRead More
Patient Service Representative
Dermatology & Laser Associates of Medford
02.2025 - 06.2025Read More
Office Assistant
LMS Motorsports
03.2023 - 02.2025Read More
North Valley High School
High School Diploma
Read More