Presley Helm
Frisco
Summary
Dedicated professional with strong customer service and phone etiquette skills. Proven ability to create welcoming atmospheres and resolve guest inquiries effectively.
Overview
4
4
years of professional experience
Work History
Hostess/Food Runner
Tight Ends Sports Bar & Grill
06.2023 - 04.2026
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dinning experience
- Collaborated with waitstaff to ensure smooth communication and efficient table turnover.
- Maintained cleanliness and organization of entrance area, contributing to positive first impressions.
- Handled guest inquiries and complaints professionally, resolving issues to maintain loyalty and repeat business.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Showroom Assistant
Beulah Style
01.2025 - 04.2025
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to create visually appealing product displays.
- Maintained showroom samples and catalog libraries for customer viewing.
- Greeted customers and prospects upon showroom entry.
Cashier/Line Worker
La Madeleine
03.2022 - 07.2022
- Welcomed customers and helped determine their needs.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Maintained cleanliness and organization of the cashier area to enhance operational efficiency.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided backup support for other jobs when needed, including Dishwasher, and pastry chef
Education
High School Diploma -
Centennial High School
Frisco, TX05-2022
Skills
- Customer service and phone etiquette
- Effective multitasking
- Patience and empathy
- Menu memorization
- Cleaning and sanitation
- Efficient collaboration
- Food running
- Flexible and adaptable
- Reliable and trustworthy
- Positive and professional
- Warm and friendly
- Guest greeting and seating
Timeline
Showroom Assistant
Beulah Style
01.2025 - 04.2025
Hostess/Food Runner
Tight Ends Sports Bar & Grill
06.2023 - 04.2026
Cashier/Line Worker
La Madeleine
03.2022 - 07.2022
High School Diploma -
Centennial High School