Presley Mendoza
Carrollton,TX
Summary
Energetic and customer-focused professional with a strong background in hospitality and sales. Known for exceptional communication skills, teamwork, and a positive attitude. A fast learner with a track record of delivering outstanding customer service. Seeking a challenging position to utilize my skills and contribute to a dynamic team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
RaceTrac
10.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Desk Receptionist
Sky Glass
03.2024 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server
Texas Roadhouse
06.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/Front Desk
University Carwash
06.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
T-Mobile Sales Representative
T-Mobile
07.2020 - 11.2021
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Developed customized solutions based on unique client requirements, resulting in satisfied customers and increased referrals.
- Leveraged CRM tools to track leads, manage follow-ups, and analyze data for informed decision-making regarding marketing tactics or inventory adjustments.
- Monitored consumer feedback via online reviews and social media platforms, incorporating insights into future sales approaches to better serve our clientele.
Server/Hostess
La playa maya
05.2016 - 07.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High school diploma -
Paschal High School
Fort Worth, TX06.2019
Skills
- Host/Hostess
- Sales
- Restaurant experience
- Serving
- Fast learning, team player, and positive attitude
- Customer service
- Organizational skills
- Bilingual: Spanish and English
- Microsoft Office (Word, Excel)
- Communication skills
- Computer skills
- Phone etiquette
- Mac OS
Certification
- Driver's License, 04/01/23, 08/01/31
- Food Handler Certification
Additional Information
Authorized to work in the US for any employer.
Timeline
Front Desk Receptionist
Sky Glass
03.2024 - 06.2024
Cashier
RaceTrac
10.2023 - 07.2024
Server
Texas Roadhouse
06.2023 - 11.2023
Cashier/Front Desk
University Carwash
06.2021 - 06.2022
T-Mobile Sales Representative
T-Mobile
07.2020 - 11.2021
Server/Hostess
La playa maya
05.2016 - 07.2018
High school diploma -
Paschal High School
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