Presley Ridley
Amarillo,Tx
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Amarillo, TX
11.2025 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new partners on operational procedures and customer engagement techniques.
- Implemented process improvements that enhanced team productivity and service speed.
- Monitored inventory levels, placing orders as necessary to maintain stock availability.
Assistant Manager
Qdoba Mexican Eats
Amarillo, TX
01.2025 - 12.2025
- Led New Hire Training: Played a key role in onboarding and training the opening team on company policies, service standards, and safety protocols to ensure a smooth launch.
- Coordinated with Vendors and Contractors: Helped manage relationships with suppliers and contractors to ensure timely delivery of inventory, uniforms, and essential materials before opening.
- Implemented Opening Procedures: Contributed to the development and execution of opening day procedures, including soft openings, staff scheduling, and shift planning.
- Promoted Brand Awareness: Assisted in local marketing efforts and community outreach to drive traffic and build brand recognition during the launch phase.
Field Representative
Premier Roofing
Bedford, TX
08.2024 - 12.2024
- Tasked with cultivating relationships with potential clients, generating leads, and closing deals on roofing projects. not just selling roofs -selling trust, reliability, and quality craftsmanship that will leave a lasting impression on clients.
Licensed Insurance Agent
Allstate Insurance
Amarillo, TX
06.2024 - 08.2024
- Primary responsibilities include assessing clients insurance needs, offering suitable policies, explaining coverage details, and helping clients choose appropriate plans.
Agricultural Science Teacher
Groom ISD
Groom, TX
10.2023 - 05.2024
- Skilled in developing curriculum, providing hands-on learning experiences, and fostering a positive and engaging classroom environment. Strong communication and interpersonal skills to effectively engage with students, colleagues, and parents. Dedication to fostering a love for agriculture and environmental stewardship in the next generation.
FOH Supervisor
The Big Texan
Amarillo, TX
01.2023 - 10.2023
- Worked to improve guest experience overall
- Resolved conflicts and spoke to upset guests
- Scheduled team members for shifts
- Kept restaurant running efficiently and effectively
E-Commerce Associate
Agrellus
Lubbock, TX
06.2022 - 10.2023
- Engage farmers in discussion about their farm
- Cold call potential leads and sign them onto the platform
- Train farmers and new hires on how to use an online platform
Meat Market Clerk, Cleanup, and Cutter
Market
Lubbock, TX
10.2019 - 03.2021
- Food handler certified and actively practice safe food handling procedures
- Use skills learned in market to provide knowledgeable answers to customers
- Work counters and keep a rolling stock count due to the time sensitivity of raw meat
- Organize storage rooms and work with others to find more efficient organization
Ranch Hand
Knott Lake Cattle Co
Shamrock, TX
05.2016 - 08.2020
- Oversaw calving and ensured complete herd health
- Kept up with normal operation and maintained neatness of the property
- Trained new hires in all aspects of the job
- Coordinated with feed store managers for after-hours pickups
- Repaired and maintained fences, pens, and barns
- Kept record of equipment service intervals and maintained clean equipment
Education
Bachelor of Science - Agricultural and Applied Economics
Texas Tech University
Lubbock, TX12-2022
Skills
- Business development
- Door-to-door
- Windows
- Customer service
- Cold calling
- CRM software
- Analysis skills
- Time management
- Sales
- Management
- Account management
- Food Handling
- Leadership
- Sales support
- Direct sales
- E-Commerce
- Marketing
- Solar sales
- Restaurant Experience
- Presentation skills
- Communication skills
- Financial Analysis
Certification
- TABC Certification
- Food Handler Certification
- Driver's License
- November 2023 to November 2028
Timeline
Shift Supervisor
Starbucks
11.2025 - Current
Assistant Manager
Qdoba Mexican Eats
01.2025 - 12.2025
Field Representative
Premier Roofing
08.2024 - 12.2024
Licensed Insurance Agent
Allstate Insurance
06.2024 - 08.2024
Agricultural Science Teacher
Groom ISD
10.2023 - 05.2024
FOH Supervisor
The Big Texan
01.2023 - 10.2023
E-Commerce Associate
Agrellus
06.2022 - 10.2023
Meat Market Clerk, Cleanup, and Cutter
Market
10.2019 - 03.2021
Ranch Hand
Knott Lake Cattle Co
05.2016 - 08.2020
Bachelor of Science - Agricultural and Applied Economics
Texas Tech University