Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Dunham & Jones Law Firm
Houston, TX
01.2025 - Current
Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Processed incoming mail on a daily basis.
Drafted and filed necessary motions and documents for court proceedings
Analyzed data related to cases for use in research, including discovery review.
Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Updated databases with new information received from attorneys or clients.
Provided administrative support to boost firm's document production and legal correspondence.
Legal Assistant
Segura & Kiatta LLP
Sugar Land, TX
05.2022 - 01.2025
Provided administrative support to the attorney, including typing letters, filing documents, and scanning documents when necessary.
Managed the client database, resulting in a decrease in workload of 28% for the attorney.
Filed the necessary documents with the appropriate courts.
Maintained professional communication with clients on a daily basis.
Kept calendars and files organized to increase the firm's efficiency.
Maintained client confidentiality in all matters.
Licensed Insurance Agent
Allstate
Houston, TX
07.2023 - 01.2024
Responded to inquiries, and explained product features and service advantages to potential customers.
Upsold products to policyholders and potential new clients.
Increased sales through a consultative sales approach and focused relationship-building with new and existing policyholders.
Interviewed prospective clients to gather information on financial needs, and discuss existing coverage.
Pursued continued professional development through insurance workshops, courses, and webinars.
Sought out new clients and developed a clientele by networking to find new customers.
District Manager
Vector Marketing Company, CUTCO
Texarkana, TX
12.2022 - 04.2023
Drove district growth through program quality, sales initiatives and customer service.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Recruited and trained new employees to meet job requirements.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
District Sales Manager
Vector Marketing Company, CUTCO
Memphis, TN
09.2022 - 12.2022
Directed sales and marketing activities of team of professionals covering East Memphis headquarters territory.
Set clear objectives and helped team members develop plans to achieve quotas.
Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
Trained and mentored sales team members in customer relations, customer service and product placement.
Led, coached and developed employees to achieve sales goals.
Supervised sales strategy, training, team structure and communication of regional sales program.
Branch Manager
Vector Marketing Company, CUTCO
Texarkana, TX
04.2022 - 09.2022
Managed and inspired team members to perform to full potential, driving branch profitability.
Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
Planned work schedules to maintain adequate staffing levels.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Drove branch growth through program quality, sales initiatives and customer service.
Led team to be Southern Rock Division #2 Branch office
Sales Representative
Vector Marketing Company, CUTCO
Memphis, TN
03.2021 - 04.2022
Created successful strategies to develop and expand customer sales.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Increased profitability and revenue by generating $60,000 in sales as a college student representative.
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs by asking questions and advising on best solutions.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Telemarketing Sales Representative
GEICO
Katy, TX
08.2018 - 08.2019
Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Handled inbound telephone calls from interested customers.
Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
Helped new telemarketers learn best practices, communication strategies and performance standards.
Maintained and recorded customer information in database.
Made appointments with interested customers according to schedule availability.
Education
Certified Integrative Nutrition Health Coach - Integrative Nutrition
Institute For Integrative Nutrition
Remote
12-2023
Bachelor of Science - Health Sciences
Excelsior University
Skills
Court filing
Case management
Time management
Attention to detail
Organizational skills
Motion preparation
Client service and support
Client relations
Criminal law
Calendar management
Problem solving
Microsoft Office
Office management
Administrative support
Accomplishments
2022 Silver Cup #1 Division New Business National Championship - Southern Rock Division
Silver Cup Elite 8 National Championship Team (Top 6 District Offices and Top 2 Branch Offices)
Branch Manager in #1 Retention 2023
Southern Rock Division - #2 Branch Office
Vector President's Club Letter Winner
Timeline
Legal Assistant
Dunham & Jones Law Firm
01.2025 - Current
Licensed Insurance Agent
Allstate
07.2023 - 01.2024
District Manager
Vector Marketing Company, CUTCO
12.2022 - 04.2023
District Sales Manager
Vector Marketing Company, CUTCO
09.2022 - 12.2022
Legal Assistant
Segura & Kiatta LLP
05.2022 - 01.2025
Branch Manager
Vector Marketing Company, CUTCO
04.2022 - 09.2022
Sales Representative
Vector Marketing Company, CUTCO
03.2021 - 04.2022
Telemarketing Sales Representative
GEICO
08.2018 - 08.2019
Certified Integrative Nutrition Health Coach - Integrative Nutrition