Presley Wood
Venice
Summary
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Pops Sunset Grill
05.2019 - 09.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Busser
Trattoria Da Mino
02.2017 - 08.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Counter Server, Cashier
Yellow Sub
03.2015 - 01.2017
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Processed customer orders and accurately entered into order system.
Education
Certification - Massage
Aveda Institute
Clearwater, FL05-2022
Associate of Science - Business Administration And Management
Hillsborough Community College
Tampa, FL05-2020
High School Diploma -
Venice High School
Venice, FL05-2017
Skills
- Service excellence
- Adept at prioritizing concurrent responsibilities
- Welcoming guests
- Hands-on learning
Timeline
Restaurant Hostess
Pops Sunset Grill
05.2019 - 09.2019
Busser
Trattoria Da Mino
02.2017 - 08.2018
Counter Server, Cashier
Yellow Sub
03.2015 - 01.2017
Certification - Massage
Aveda Institute
Associate of Science - Business Administration And Management
Hillsborough Community College
High School Diploma -
Venice High School
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