Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Presley Davis

Social Media Manager
Snow Camp,NC
Presley Davis

Summary

Professional with strong background in management and customer service. As well as, social media strategy and content creation. Skilled in leveraging analytics to drive engagement and optimize campaigns. Known for fostering team collaboration and adaptability in fast-paced environments. Expertise includes digital marketing, problem solving, community management, and brand development. Consistently delivers measurable results and enhances online and in person brand presence. Background includes experience in all areas of customer service and brand development.

Overview

12
years of professional experience

Work History

Studio 52 Tattoo & Piercing, LLC
Burlington, NC

Socail Media Manager
02.2025 - Current

Job overview

  • Developed and implemented comprehensive social media strategies to enhance brand visibility.
  • Created engaging content tailored for multiple platforms, fostering community interaction and loyalty.
  • Analyzed social media metrics to drive strategic improvements and optimize engagement rates.
  • Created daily content ideas for artists and piercers to implement into their personal brand.
  • Collaborated with graphic designers on visual assets to maintain brand consistency across channels.
  • Managed online reputation through proactive engagement and timely responses to customer inquiries.
  • Led collaborative partnerships to expand reach and promote new services effectively.
  • Coordinated promotional campaigns aligned with studio events, enhancing overall brand presence online.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Streamlined content creation processes, improving efficiency while maintaining quality standards.
  • Developed targeted advertising campaigns, driving website traffic and generating leads.
  • Crafted compelling social media ads, driving increased website traffic.
  • Utilized analytics tools to track performance, adjusting strategies to maximize effectiveness.
  • Increased follower engagement with interactive content and timely responses to comments.
  • Negotiated partnerships with other brands for co-promotional activities, expanding audience reach.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Managed editorial calendars and rescheduled PR events and meetings.

Studio 52 Tattoo & Piercing, LLC
Burlington, NC

Studio Manager /Appointment Scheduler
02.2025 - Current

Job overview

  • Oversaw daily studio operations, ensuring efficient workflow and high-quality service delivery.
  • Managed scheduling for artists and clients, optimizing appointment efficiency and resource allocation.
  • Developed training programs for new staff, enhancing team skills and service standards.
  • Implemented inventory management systems, reducing waste and improving supply chain processes.
  • Collaborated with artists to refine design processes, fostering creativity while maintaining client satisfaction.
  • Scheduled monthly events for artists to bring in more revenue and new client prospects for the shop and artists.
  • Led marketing initiatives that increased community engagement and boosted client retention rates.
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
  • Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
  • Streamlined studio operations by implementing efficient scheduling and project management systems.
  • Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients.
  • Developed and implemented strategies to increase studio visibility and reach more clients.
  • Collaborated closely with clients throughout projects, ensuring their visions were accurately translated into finished products that exceeded expectations.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Utilized sales techniques to build customer interest and close sales.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Developed extensive knowledge of products and services to better assist customers.
  • Provided information about available products and services, membership details, and purchase advantages.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Sustained accurate record-keeping of all scheduled appointments using CRM software, ensuring easy access to pertinent information for all team members.
  • Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
  • Streamlined appointment setting process for improved client experience and higher retention rates.
  • Increased appointment scheduling efficiency by implementing user-friendly software systems.
  • Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.
  • Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
  • Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
  • Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
  • Acted as first point of contact and set appointments for prospective clients.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Provided training to new staff on scheduling systems and customer service protocols, enhancing team performance.
  • Developed procedures for handling cancellations and rescheduling, improving overall operational workflow.
  • Coordinated with artists to align schedules and minimize appointment conflicts effectively.
  • Managed client communications via phone and email, ensuring timely responses and high satisfaction levels.

Area 52 Gun and Pawn
Burlington, NC

Online Sales Manager
05.2022 - 02.2025

Job overview

  • Developed and implemented online sales strategies to enhance customer engagement and drive revenue growth.
  • Analyzed sales data to identify trends and optimize product offerings for target markets.
  • Coordinated marketing campaigns across digital channels to increase brand visibility and customer acquisition.
  • Conducted team meetings and offered one-one-one guidance to maximize productivity and help employees reach full potential.
  • Diagnosed and resolved technical challenges for customers to facilitate online order process.
  • Generated monthly sales reports and shared insights and recommendations to drive sales.
  • Utilized social media platforms effectively for brand awareness campaigns, driving increased engagement from target audiences.
  • Collaborated with cross-functional teams to develop new products and promotional strategies, ensuring alignment with overall business objectives.
  • Boosted online sales by implementing effective digital marketing strategies and campaigns.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Painted Beauty Studio
Burlington, NC

Hair Color Specialist
08.2016 - 05.2022

Job overview

  • Consulted with clients to determine desired hair color outcomes and provide personalized recommendations.
  • Developed and implemented color application techniques to achieve optimal results and client satisfaction.
  • Educated clients on hair care products and maintenance for long-lasting color preservation.
  • Mentored junior stylists in advanced coloring techniques, enhancing overall team performance and service quality.
  • Analyzed client feedback to refine services, ensuring alignment with industry trends and customer preferences.
  • Achieved exceptional client satisfaction by providing personalized hair color consultations and recommending suitable products.
  • Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and online courses.
  • Boosted salon revenue by introducing and promoting new hair color services and techniques.
  • Collaborated with other stylists to develop creative color concepts for salon marketing materials and photo shoots.
  • Improved client comfort during lengthy coloring appointments by engaging in friendly conversation while maintaining professionalism.
  • Ensured accurate record-keeping of client history, including color formulations and appointment dates, to maintain consistency in future treatments.
  • Maintained a clean and organized workstation, ensuring compliance with state board regulations and salon standards.
  • Contributed to a positive work environment by collaborating effectively with colleagues, sharing knowledge, and offering assistance when needed.
  • Provided exceptional customer service throughout each appointment, fostering long-term client relationships.
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote salon and services.

BCBGMAXAZRIA
Mebane, NC

Retail Sales Consultant
07.2014 - 08.2016

Job overview

  • Assisted customers in selecting and styling outfits to enhance shopping experience.
  • Demonstrated product knowledge to inform customer decisions and drive sales.
  • Managed inventory levels through regular stock checks and replenishment.
  • Processed transactions efficiently using point-of-sale systems for accurate sales reporting.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Managed inventory levels, ensuring optimal stock availability and minimal waste.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Southern Alamance High School
Graham, NC

High School Diploma
06-2014

University Overview

Skills

  • Social media management / marketing
  • Photo and video editing
  • Teamwork and collaboration
  • Content creation
  • Excellent multitasking
  • Photography and videography
  • Verbal and written communication
  • Problem-solving
  • Attention to detail
  • Community engagement
  • Event management / coordination

Interests

  • Reading (especially fantasy)
  • Spending time outdoors / outdoor activity
  • Pilates / working out
  • Volunteer Work
  • Swimming
  • Historical Exploration
  • Watching new Movies and TV Shows
  • Trying new experiences

Timeline

Socail Media Manager
Studio 52 Tattoo & Piercing, LLC
02.2025 - Current
Studio Manager /Appointment Scheduler
Studio 52 Tattoo & Piercing, LLC
02.2025 - Current
Online Sales Manager
Area 52 Gun and Pawn
05.2022 - 02.2025
Hair Color Specialist
Painted Beauty Studio
08.2016 - 05.2022
Retail Sales Consultant
BCBGMAXAZRIA
07.2014 - 08.2016
Southern Alamance High School
High School Diploma
Presley DavisSocial Media Manager