Presli Ensign
Ramona,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
ShowGrow Ramona
Ramona
02.2016 - 02.2018
- Supervised daily operations to ensure compliance with industry regulations and standards.
- Trained and mentored team members on best practices for customer service and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and maintained relationships with suppliers to enhance product offerings.
- Coordinated staff scheduling to align workforce capabilities with operational demands.
- Analyzed market trends to inform strategic planning and product placement decisions.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Floral Designer
Angel Petals
San Diego, CA
02.2014 - 01.2015
- Designed customized floral arrangements for diverse events, ensuring alignment with client preferences.
- Collaborated with team members to streamline order fulfillment processes and improve efficiency.
- Assisted in inventory management, tracking stock levels, and sourcing high-quality floral materials.
- Mentored junior floral designers, enhancing their skills in artistry and customer service techniques.
Crew Team Member
San Diego Zoo Safari Park
Escondido, CA
08.2013 - 10.2013
- Delivered exceptional customer service, enhancing guest experiences and engagement with park attractions.
- Operated various food service equipment, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to streamline operational workflows and improve efficiency during peak hours.
- Monitored guest feedback, proactively addressing concerns to maintain high satisfaction levels and repeat visits.
- Worked well with teammates and accepted coaching from management team.
Education
Licensed Phlebotomist - Phlebotomist
Phlebotomy Training Specialist
San Diego, CA06-2025
High School Diploma -
Santana High School
Santee, CA01-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
Certification
- CPT 1 - Phlebotomy Technician
- BLS / CPR
Timeline
Manager
ShowGrow Ramona
02.2016 - 02.2018
Floral Designer
Angel Petals
02.2014 - 01.2015
Crew Team Member
San Diego Zoo Safari Park
08.2013 - 10.2013
Licensed Phlebotomist - Phlebotomist
Phlebotomy Training Specialist
High School Diploma -
Santana High School