Preston Garbe
Summary
Dedicated professional with a history of achieving company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Often working in both team and individual settings with years of success. I'm warm, friendly, and a great team player who strives to make the lives of others better.
Overview
7
7
years of professional experience
Work History
Guest Services and Event Staff
Arizona Science Center
08.2022 - Current
- Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
- Greeted visitors and members upon arrival, offered assistance, and answered questions to build rapport and retention.
- Confirmed appointments, communicated with clients, and updated visitor's and member's profiles
- Maintained clean and organized front desk areas to uphold a polished company image.
- Handled customer complaints to satisfy and retain guests.
- Worked closely with guests, some VIPs, or celebrities, with a high degree of respect for privacy.
Food Delivery Driver
Doordash & Uber Eats
05.2021 - Current
- During the evenings I am currently a food delivery driver for bars and restaurants around the Phoenix Valley
- Serving customers promptly by smoothly collecting and delivering a high volume of orders.
Seasonal Maitnence Worker
National Park Service
05.2021 - 11.2021
- Inspected buildings to inspect for water damage, worn-out flashing, and other signs of roof damage.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off the ground.
- Demonstrated knowledge of workplace safety principles and practices.
- Assessed roofs for signs of damage or wear and tear after storms.
Tech Sales and Guest Services
Target
01.2017 - 05.2021
- In the tech sales side of things, I would often make suggestions based on what customers were looking for while also upselling at opportunities when presented
- Onboarded and trained customer representatives to meet performance and service goals.
- Both roles included some sales, but guest services pertained more towards ensuring guest satisfaction, handling returns, taking out drive-up orders to guests' vehicles, and more.
Education
Associate of Science - Meteorology
Glendale Community College
Glendale05.2025
High School Diploma -
Minnesota Connections Academy
Saint Paul, MN06.2016
Skills
- Years of Experience in Customer Service roles
- Pays close attention to details
- Communication and Coordination skills
- Quickly adapts to changing environments
- Works frequently with various forms of technology
- Experience with PPE use
- Excellent Time Management Skills
- Some Insurance Policy knowledge
Career Development Goals
I'm looking to combine my many years of experience in customer service roles, years of in-the-field experience around natural disasters, and schooling in meteorology to become a successful property claims adjuster in the insurance industry. I'm dedicated to this field and want a rewarding career where I get the chance to help people in need by reviewing claims and helping insurance policyholders better understand their policies and what to expect during the claim process.
References
Ally Hansen, Assistant Guest Service Manager, Arizona Science Center, (801)-834-4116 Kaitlyn Spencer, Events Manager, Arizona Science Center, (402)-639-1234 Alejandra Salinas, Assistant Events Manager, Arizona Science Center, (480)-330-5673
Timeline
Guest Services and Event Staff
Arizona Science Center
08.2022 - Current
Seasonal Maitnence Worker
National Park Service
05.2021 - 11.2021
Food Delivery Driver
Doordash & Uber Eats
05.2021 - Current
Tech Sales and Guest Services
Target
01.2017 - 05.2021
Associate of Science - Meteorology
Glendale Community College
High School Diploma -
Minnesota Connections Academy
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