Hi, I’m
Preston Lucas
I
Yukon,OK
Summary
Driven and hardworking candidate, successful at managing multiple priorities with a positive attitude. Considered dependable, personable and approachable. With a willingness to take on added responsibilities or challenges to meet team goals.
Overview
3
years of professional experience
Work History
S & B Burger
Host
03.2023 - Current
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Opened and closed seating sections according to volume of guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Answered phone calls to take orders, give information and document reservations.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Green Chile Kitchen
Busser
09.2021 - 11.2023
Job overview
- Supported team members with additional tasks, promoting a positive work environment.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Assisted servers in providing efficient service for improved guest experiences.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Education
Oklahoma City Community CollegeOklahoma City, OK
Associate of Applied Science from Mathematics
05.2001
Mustang High SchoolMustang, OK
High School Diploma
05.2001
Skills
Effective problem solving
Reliable and Trustworthy
Professional Appearance
Effective Communication
Organizational Skills
Multitasking proficiency
Adaptable to change
Team player mentality
Effective Time Management
Timeline
Host
S & B Burger
03.2023 - Current
Busser
Green Chile Kitchen
09.2021 - 11.2023
Oklahoma City Community College
Associate of Applied Science from Mathematics
05.2001
Mustang High School
High School Diploma
05.2001