Preston Mao

Provide training to ensure that employees understand product offerings, customer service standards, and operational procedures.

Address challenges promptly and collaboratively, fostering a culture where team members feel empowered to suggest solutions.

Ensure that all products meet quality standards and that service delivery aligns with company expectations.

Promote a customer-centric approach by emphasizing the importance of customer satisfaction and engagement.

Oversee the daily operations of the store, ensuring smooth functioning and adherence to company policies and procedures.

Recruit, train, and supervise staff. Schedule shifts, manage performance, and provide ongoing training and support.

Monitor inventory levels, manage stock ordering, and ensure that products are fresh and well-displayed. Conduct regular inventory audits.

Manage the store’s budget, track expenses, and ensure profitability. Handle cash management, sales reporting, and financial forecasting.

Ensure that all food safety and hygiene standards are met. Conduct regular checks on product quality and store cleanliness.

Analyze sales data and customer feedback to identify trends and areas for improvement. Adjust strategies as needed to enhance performance.