Preston Peacock
Rhome,TX
Summary
Detailed-oriented Network Technician with strong expertise in Layer 2 and Layer 3 network operations, specializing in data center environments. Certified in Copper 1 and Fiber 1 cabling standards, with hands-on experience in deploying, configuring and trouble shooting Cisco and Arista switches. Strong focus on teamwork and delivering results. Adaptable and reliable, skilled in customer service, technical diagnostics, and problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Technician
CITI Bank USA
11.2024 - 06.2025
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Managed over 100 emails a day
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Ran cabling and installed data drops for new node installations.
- Collaborated with team members for successful implementation of large-scale network projects.
- Worked directly with SA( System Administrators) through ticketing system
- Troubleshoot ( Servers, Switches, Firewalls, iLO Configurations)
- Mapping and running cables
- Decommissions of devices
Cable Technician
ABLe Communications
02.2024 - 10.2024
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Run Ops / Cluster Fiber/ OSP / ISP / Network
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Ensured timely completion of projects with strong time management and prioritization skills.
- Troubleshot complex issues within databases, providing prompt resolutions that minimized downtime impacting business operations.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Dressed and labeled cables for easy identification and traceability.
- Upgraded legacy copper networks to high-speed fiber optics, improving overall connectivity for clients.
- Counting inventory for client and also running jumper fibers, JIT & cluster
Communication Technician II
IES Communications
07.2018 - 01.2024
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Provided quality working in dressing, pulling, troubleshooting, Cat5/Cat6 & Fiber
- Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
- Optimized communication infrastructure with timely maintenance and upgrades.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Dressed and labeled cables for easy identification and traceability.
Skills
- Network Troubleshooting
- OSP, ISP, Run Ops, Cluster Fiber, Network , Infrastructure , Patch Panels
- Testing Devices (Optic tester, VFL , Light levels , OTDR , Copper and Ethernet testers )
- Structured Cabling
- Layer-2/3 protocols
- IP addressing and subnetting
- Installation of Switches, Racks, Servers and iLO Configuration
- Work emails responding to System Administers
- LAN switching technologies
- Creating Mapping sheets
- Data center operations
Certification
Fiber 1
Copper 1
OSHA 10
Timeline
Network Technician
CITI Bank USA
11.2024 - 06.2025
Cable Technician
ABLe Communications
02.2024 - 10.2024
Communication Technician II
IES Communications
07.2018 - 01.2024
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