Summary

Overview

Work History

Education

Skills

Certification

Timeline

Preston Riela

Greenbrier,Arkansas

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

1

1

year of professional experience

1

1

Certification

Work History

Shift Lead

Fatburger

11.2022 - 10.2023

Trained and mentored new employees to maximize team performance.
Completed cash and credit card transactions accurately using POS software.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Kept employees operating productively and working on task to meet business and customer needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Helped store management meet standards of service and quality in daily operations.
Maintained safe working environment by observing safety procedures, policies and regulations.
Enforced company policies and regulations with employees.

Education

High School Diploma -

Greenbrier High School

Greenbrier, AR

05.2025

Skills

Safe Work Practices
Customer Loyalty
Operation Monitoring
Guest Satisfaction
Performance Goals
Conflict Resolution

Money Transfers
Food Safety and Sanitation
Food Allergies
Work Delegation
Equipment Preparation
Rule Enforcement

Certification

Microsoft Word Certified

Microsoft Excel Certified

Microsoft Access Certified

Timeline

Shift Lead

Fatburger

11.2022 - 10.2023

High School Diploma -

Greenbrier High School