Preston Sheckells
Louisville,KY
Summary
Team-oriented warehouse professional, accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tattoo Artist
Stay Gold
02.2022 - 08.2024
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Performed clean, high-quality work at all times.
- Kept areas neat and clean and equipment sanitized.
- Continuously improved artistic skills through ongoing education and participation in industry workshops or conferences.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Warehouse Worker
UPS Worldport
08.2020 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80-100 pounds.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Maintained clean, orderly work environment free of hazards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Customer Service Representative
Walgreens
02.2019 - 07.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalations efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Fairdale High School
Fairdale, KY05.2021
Skills
- Hygiene and Sterilization
- Design skills
- Creativity and imagination
- Professionalism and Ethics
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Warehouse Safety
- Self-Motivated and Disciplined
- Attention to Detail
- Willing to Learn
- Proficient in Procreate Software
Certification
- Licensed Tattoo Artist - (2020-current)
Timeline
Tattoo Artist
Stay Gold
02.2022 - 08.2024
Warehouse Worker
UPS Worldport
08.2020 - 01.2022
Customer Service Representative
Walgreens
02.2019 - 07.2020
High School Diploma -
Fairdale High School
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