Summary
Overview
Work History
Education
Skills
References
Timeline
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PRESTON SHEPHERD

Cary,NC

Summary

Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills. Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.

Overview

6
6
years of professional experience

Work History

Online Grocery Associate

Walmart
Holly Springs, NC
12.2022 - Current
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Managed inventory levels to ensure availability of products for customers.
  • Provided customer support for technical issues related to the online ordering process.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Assisted teammates with daily tasks during peak periods.
  • Completed pickup and shopping orders for customers within local area.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Addressed customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Head Cook

Kobe Hibachi & Sushi
Holly Springs, NC
05.2018 - 04.2022
  • Ensured that all food safety regulations were followed in the kitchen.
  • Developed and implemented daily, weekly, and monthly menus based on budget guidelines.
  • Planned menus for banquets and special events as requested by management.
  • Resolved customer complaints quickly and efficiently while maintaining a professional attitude at all times.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Served as lead cook, guiding and assisting training of less experienced cooks.
  • Implemented proper sanitation measures for counters and utensils involved in the handling of raw meat, poultry, fish, and eggs.
  • Solved customer complaints quickly and efficiently when necessary.

Education

High School Diploma -

Holly Springs High School
Holly Springs, NC
06-2019

Skills

  • Complaint resolution
  • Product Recommendations
  • Order Accuracy
  • Barcode scanning
  • Shelf Stocking
  • POS System Operation
  • Customer Service
  • Sales proficiency

References

References available upon request.

Timeline

Online Grocery Associate

Walmart
12.2022 - Current

Head Cook

Kobe Hibachi & Sushi
05.2018 - 04.2022

High School Diploma -

Holly Springs High School

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PRESTON SHEPHERD