Jaretzy Felix
Olathe,KS
Summary
Detail-oriented professional skilled in order management and customer relations. Experienced in collaborating with diverse teams to enhance workflows and ensure accurate deliveries. Committed to driving customer satisfaction and operational excellence.
Overview
4
4
Languages
5
5
years of professional experience
Work History
Online Grocery Associate
Walmart
395 N K 7 Hwy Olathe, KS 66061
09.2025 - Current
- Assisted customers with online grocery order selection and fulfillment.
- Maintained accurate inventory levels to ensure product availability.
- Utilized handheld devices for efficient order picking and tracking.
- Collaborated with team members to streamline order processing workflows.
- Tracked substitutions and informed customers of changes.
Enlisted Soldier
Army National Gaurd
7116 SE Forbes Ave Topeka, KS 66619
08.2025 - Current
- Operated and maintained military equipment, ensuring operational readiness and safety standards.
- Executed tactical missions, applying strategic planning to achieve objectives effectively.
- Conducted risk assessments to identify potential hazards and implement mitigation strategies.
- Collaborated with diverse teams to develop operational plans, fostering communication and teamwork.
- Managed inventory of supplies and equipment, ensuring compliance with military regulations and protocols.
- Secured and protected military property, assets, and personnel.
Restaurant Worker
GoodCents
2133 E 151st St, Olathe KS
07.2021 - 08.2025
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
- Trained new staff on service protocols and menu offerings, fostering a cohesive work environment.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
Head Waitress
Los Compadres Bar and Grill
Olathe KS
01.2022 - 07.2022
- Supervised team of waitstaff to enhance customer service and operational efficiency.
- Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
- Implemented best practices for table management and guest seating arrangements.
- Trained new hires on menu knowledge, customer interaction, and service protocols.
- Assisted in menu planning by providing feedback on popular dishes and customer preferences.
- Trained new staff members on restaurant policies, procedures, and customer service standards.
Education
High School Diploma -
Olathe North High School
Olathe, KS05.2025
No Degree - Liberal Arts
Johnson County Community College
Overland Park, KS05.2027
Skills
- Order accuracy
- Customer service
- Issue resolution
- Complaint resolution
- Delivery management
- Client interaction
- Customer relations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Hindi
Elementary
Timeline
Online Grocery Associate
Walmart
09.2025 - Current
Enlisted Soldier
Army National Gaurd
08.2025 - Current
Head Waitress
Los Compadres Bar and Grill
01.2022 - 07.2022
Restaurant Worker
GoodCents
07.2021 - 08.2025
No Degree - Liberal Arts
Johnson County Community College
High School Diploma -
Olathe North High School