Preston l Moore
Operations/Account Manager
Riverview,FL
Summary
US Army Special Operations Veteran: Energetic and dynamic leader, known and respected for leadership, critical, and creative thinking skills. Dynamic and results-oriented professional with extensive experience in operations management. Proven track record of driving operational efficiency, implementing strategic initiatives, and leading cross-functional teams to achieve organizational goals. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Site Lead Account Manager (CENTCOM)
TEG
03.2022 - Current
- Developed and implemented strategic plans to optimize operational efficiency and drive business growth.
- Oversaw budgeting and financial management, ensuring cost-effective operations while meeting contract renewal timelines.
- Managed vendor relationships and negotiated contracts to achieve cost savings and improve service quality.
- Led cross-functional teams to execute projects and initiatives, fostering collaboration and achieving project milestones.
- Monitored and analyzed key performance metrics to identify areas for improvement and drive continuous optimization.
NATO Special Operations Liaison Officer
UNITED STATES ARMY, NATO
07.2020 - 03.2022
- Interfaced with diverse branches of Department of Defense and foreign personnel as Liaison Officer at NSHQ.
- Coordinated with U.S. Embassy Defense Attache Officers and Commander of U.S. Special Operations Command (USSOCOM), providing support during meetings and fulfilling requirements at various levels, including Department of Defense (DoD), Joint Staff (JS), services, congressional, and executive branch levels.
- Collaborated closely with USSOCOM to offer executive agent support to NSHQ, identifying Executive Agency requirements and coordinating the execution of NSHQ missions as directed by the Supreme Allied Commander.
- Represented J3 and/or NSHQ on a daily basis at meetings and conferences organized by SHAPE and attended by representatives from 31 NATO Nations and Partner Commanders, Defense Attaches, other services, DoD, and various government departments and agencies.
- Assessed risks associated with proposed projects or initiatives, offering informed recommendations for mitigation strategies. Maintained $8 million budget to support manpower, operations, and future initiatives.
Current Operations Branch Chief
UNITED STATES ARMY, NATO
01.2017 - 01.2020
- Led and managed 18-person International Military COUPS staff, ensuring situational awareness for NSHQ Commander and staff during NATO Special Operations, coordinating operations, exercises, and emergency incidents.
- Accountable for effective operation of five functional areas, managing a diverse team of 279 international, U.S. Military, civilian, and contractor personnel within the command.
- Planned, organized, and coordinated NSHQ Liaison Officers' activities, ensuring compliance with legal and regulatory requirements for persistent engagements with allied and partner nation Special Operations Forces directed by NSHQ Commander.
- Led and managed a team, monitoring progress towards achieving Commander objectives, goals, and intent.Continuously driving organizational transformation without compromising employee morale or productivity levels.
Mission Information Manager
UNITED STATES ARMY, NATO
01.2011 - 01.2018
- Oversaw technical planning, design, development, implementation, and management of NSHQ Mission Information Architecture.
- Directed the establishment of multinational communications hub, fostering information sharing and interoperability among partners to enhance coordination and synchronization across 31 contributing NATO Nations.
- Developed, managed, validated, and oversaw operational and systems IS architecture and standards at NSHQ, ensuring rigorous compliance with established protocols.
- Maintained up-to-date knowledge of current and emerging industry technologies, proactively suggesting improvements to pre-existing IT infrastructure and strategies.
- Optimized workflows by automating routine tasks using advanced tools and techniques such as artificial intelligence or machine learning algorithms.
Senior Enlisted Advisor
NATO Special Coordination Center
01.2008 - 01.2011
- Supported Director of Training and Readiness, J-7, ensuring course curriculum provided interoperability and enhanced employment of NATO Special Operations.
- Developed Standard Operating Procedures (SOPs) for doctrine, training, education, and assessments.
- Revised NATO SOF Training and Education course curriculum for three separate courses: Technical Exploitation Operations; NATO SOF Signals Intelligence (SIGINT); and NATO SOF Intelligence Courses.
- Championed professional development opportunities for enlisted personnel by organizing relevant workshops or seminars regularly
Operation Program Manager
1-10 Special Forces Group
01.2007 - 01.2008
- Led 33-member staff, overseeing inter-agency coordination, human intelligence, and fusion of all-source intelligence for joint special operations teams.
- Strengthened intelligence reporting database, overseeing more than 7,500 Draft Intelligence Reports and over 6,000 Intelligence Information Reports.
- Facilitated intelligence collection, planning, development, targeting, and execution for more than 320 offensive operations.
- Managed $4 million spend plan and supervised administrative daily program operations, ensuring compliance with policies and regulations.
- Maintained compliance with relevant regulations while staying abreast of any changes affecting the organization’s operations environment
Special Forces Intelligence Sergeant
1-10 Special Forces Group ,ABN
01.2005 - 01.2007
- Provided strategic advice to Special Operations Commander, contributing to informed decision-making in training, personnel, resources, and intelligence domains.
- Managed over 200 special operations personnel in human intelligence, non-conventional assisted recovery, survival-evasion-resistance-escape (NAR), and deployment resourcing.
- Developed new revalidation program, resulting in increased ability to rapidly respond with fully trained and qualified personnel to support special operations.
- Conducted research on industry best practices to inform training development and program content.
- Collaborated with interagency partners to gather crucial information related to national security threats.
Special Forces Intelligence Sergeant
3rd Special Forces Group , ABN
01.2003 - 01.2005
- Played pivotal role in mission planning and preparation, actively contributing to the development of intelligence estimates during isolation phase to execution.
- Employed diverse range of techniques, encompassing both conventional and unconventional methods, for intelligence collection and processing across unilateral, combined, coalition, joint, interagency, and multi-national operations.
- Led 163 dismounted patrols during split team operations, resulting in successful recovery and destruction of numerous enemy weapons, explosives, and ammunition.
- Collaborated with interagency partners to gather crucial information related to national security threats.
Special Forces Weapons
3rd Special Forces Group ,ABN
01.2001 - 01.2003
- Provided tactical and technical operational guidance for SFOD-A, supporting Operations Enduring Freedom (OEF) operations and activities.
- Spearheaded professional development initiatives, ensuring highest level of expertise within SFOD-A.
- Accountable for operational readiness of assets exceeding $5 million, including weapons, optics, and vehicles.
- Developed policies and procedures for effective management of Weapons Systems, enhancing organizational efficiency and compliance.
- Conducted research projects aimed at enhancing effectiveness of field medicine techniques used within special operations forces communities.
US ARMY
Education
Associate of Science - Technology
Excelsior College
Albany, NY 01.2023 - 11.2024
Skills
Critical Thinking
undefinedAccomplishments
- Special Forces Qualification Course
- Special Forces Intelligence Course
- ASOT
- Basic Leaders Course
- Senior Leaders Course
- Personal Recovery 301-303
- Instructor Training Course
- Small Group Instructor Training Course
- Survival Evasion Resistance and Escape level C
- Static line Jump Master Course
Awards
Bronze Star
Purple Heart
Defense Meritorious Service Medal
Timeline
Associate of Science - Technology
Excelsior College
01.2023 - 11.2024
Site Lead Account Manager (CENTCOM)
TEG
03.2022 - Current
NATO Special Operations Liaison Officer
UNITED STATES ARMY, NATO
07.2020 - 03.2022
Current Operations Branch Chief
UNITED STATES ARMY, NATO
01.2017 - 01.2020
Mission Information Manager
UNITED STATES ARMY, NATO
01.2011 - 01.2018
Senior Enlisted Advisor
NATO Special Coordination Center
01.2008 - 01.2011
Operation Program Manager
1-10 Special Forces Group
01.2007 - 01.2008
Special Forces Intelligence Sergeant
1-10 Special Forces Group ,ABN
01.2005 - 01.2007
Special Forces Intelligence Sergeant
3rd Special Forces Group , ABN
01.2003 - 01.2005
Special Forces Weapons
3rd Special Forces Group ,ABN
01.2001 - 01.2003
US ARMY
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