Prestwick Ray Nickens
Austin,TX
Overview
3
3
years of professional experience
Work History
Services Sales Representative
Dell Technologies
Round Rock, TX
08.2023 - 01.2024
- Developed and maintained strong customer relationships by offering tailored premium services solutions that aligned with clients' specific business needs, consistently achieving and surpassing sales targets.
- Successfully completed an intensive 3-month training program, mastering the entire Dell Services portfolio while maintaining a consistent schedule of 50 cold calls per week, showcasing a strong commitment to professional growth and target achievement.
- Led outreach and managed key accounts during mentor's absence, driving customer engagement through scheduled service calls, identifying new opportunities, and effectively handling internal and external communications via email, contributing to sustained revenue growth.
- Recognized as one of Dell's top sellers in Managed Business (MB) Services Sales for Q4, demonstrating exceptional sales performance and a deep understanding of customer needs within the services sector.
Business Development Analyst
Dell Technologies
Round Rock, TX
02.2024 - 08.2024
- Provided strategic support to Dell's NA Services Sales organization by delivering consistent updates on revenue and opportunity sufficiency metrics. Collaborated with services teams and individual sellers to enhance Opportunity lifecycle strategies, driving improved sales outcomes.
- Crafted and presented Dell's weekly services sales report to senior leaders, offering in-depth analysis of revenue fluctuations, growth gap trends, and professional services sufficiency metrics, enabling data-driven decision-making for both week-over-week and quarter-to-date performance.
- Designed and implemented new pipeline sufficiency dashboards using Power BI, enhancing productivity across services teams by creating user-friendly tools that streamlined access to critical sales data.
- Monitored team usage of Power BI dashboards, identifying preferred features for ongoing tool updates and improvements, ensuring alignment with user needs and increasing overall tool effectiveness.
- Led the Dell Services All Star Rack overhaul project, significantly boosting engagement and motivation within the sales division, contributing to a more dynamic and results-driven team culture.
- Partnered with a small services team on a high-stakes sales contest, providing data-driven visuals that effectively demonstrated the value of a new service offering. This collaboration led to the team winning the contest and receiving recognition from the President of Dell Services.
Inside Sales Intern
GetScale
Austin, TX
06.2022 - 08.2022
- Successfully contributed to a third-party sales team by engaging warm leads on behalf of Gig economy companies, effectively increasing their delivery driver fleet through targeted outreach.
- Played a pivotal role on the inside sales call team, consistently contacting new leads and diligently following up with 50 leads per week.
- Achieved an impressive 36% sales conversion rate during the most challenging quarter of the year, exceeding the baseline by 18%, demonstrating resilience and outstanding sales capability in a demanding environment.
- Ranked in the top 10% of the sales floor as an intern, converting 181 opportunities in July alone, reflecting a high level of productivity, strategic follow-up strategies, and effective communication skills.
Health Insurance Agent
GetScale
Austin, TX
11.2024 - 09.2025
- Worked with clients from seven states interested in subsidized health coverage under the Affordable Care Act. Walked clients through the qualifying steps then provided guidance in finding a health insurance plan that best fit their needs.
- Successfully passed the Texas Life and Health Insurance Exam, earning certification to sell life and health insurance in the State of Texas.
- Consistently grew the team's book of business by closing an average of 60 new clients a week.
- Awarded Elite Status in the 2024 Marketplace Circle of Champions for enrolling 100-500 consumers during Open Enrollment for Plan Year 2025.
- Promoted to Health Insurance Agent II in six months due to consistent top closing numbers and high month to month client retention rates.
Websites
Timeline
Health Insurance Agent
GetScale
11.2024 - 09.2025
Business Development Analyst
Dell Technologies
02.2024 - 08.2024
Services Sales Representative
Dell Technologies
08.2023 - 01.2024
Inside Sales Intern
GetScale
06.2022 - 08.2022