Pricila Lourdes Lizardi
San Bernardino,CA
Summary
Achieved high levels of customer satisfaction through outstanding service and adept problem-solving. Streamlined inventory and cash operations by applying strong organizational skills and meticulous attention to detail. Cultivated a positive shopping atmosphere and enhanced team collaboration among colleagues.
Overview
4
4
years of professional experience
Work History
Store Associate
In N Out
Rialto, CA
02.2018 - 10.2021
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance visual appeal.
- Maintained cleanliness and organization of store facilities.
- Operated point-of-sale systems for transactions and returns.
- Stocked shelves and replenished inventory as needed.
- Handled customer complaints efficiently, ensuring satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Science - Nutrition Sciences
California Baptist University
Riverside, CA12 2026
High School Diploma -
Colton High School
Colton, CA5 2018
Skills
Attention to detail focus
Organization
Customer service
Problem-solving acumen
Team collaboration
Active listening techniques
Flexible schedule adaptability
Time management mastery
Organizational skills development
Patience and empathy demonstration
Computer literacy fundamentals
Effective communication
Conflict resolution
Reliable and responsible
Honest and dependable
Flexible hours
Multitasking capabilities
Problem-solving techniques
Time management skills
Customer assistance
Relationship building
Team leadership
Event planning
Friendly and helpful
Attention to detail
Creative thinking
Goal driven
Computer proficiency and Microsoft office
Excellent written and verbal communication
Documentation and reporting
Languages
Spanish
Native or Bilingual
Timeline
Store Associate
In N Out
02.2018 - 10.2021
Bachelor of Science - Nutrition Sciences
California Baptist University
High School Diploma -
Colton High School