PRIDIN SANTANA
Miami Gardens
Summary
Detail-oriented and reliable Administrative Assistant with extensive experience supporting daily office operations and customer-facing environments. Strong background in customer service, invoicing, billing, data entry, and administrative coordination. Proven ability to work efficiently in fast-paced, high-demand settings while maintaining professionalism and accuracy.
Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.
Overview
15
15
years of professional experience
Work History
Store Associate / Sales Associate
Retail Store
Miami, FL
10.2006
- Provided customer service in a high-traffic airport retail environment
- Assisted customers with product selection, purchases, and inquiries
- Handled cash and point-of-sale transactions accurately
- Maintained store organization and product displays
- Worked efficiently under pressure while meeting customer service standards
Administrative Assistant
Retail Data Systems
Fort Lauderdale, FL
10.2010 - Current
- Provide comprehensive administrative support to daily office operations
- Handle customer inquiries professionally via phone and email
- Prepare, review, and process invoices and billing documentation
- Maintain accurate records through consistent data entry and organized filing
- Assist management with reports, correspondence, and internal documentation
- Coordinate schedules and support workflow efficiency
- Ensure confidentiality and high attention to detail
Education
Bachelor’s Degree - Business Administration
Universidad Central del Este (UCE)
Dominican Republic01.1998
Skills
- Administrative Support
- Customer Service
- Invoicing & Billing
- Accounts Receivable / Payable
- Data Entry & Record Management
- Office Coordination
- Phone & Email Communication
- Filing & Documentation
- Scheduling & Calendar Management
- Microsoft Office (Word, Excel, Outlook)
- Organization
- Problem-solving acumen
- Team collaboration
- Patience and empathy demonstration
- Computer literacy fundamentals
- Team leadership
- Team collaboration aptitude
- Safety oversight
- Effective communication
- Conflict resolution
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
ADDITIONAL STRENGTHS
- Excellent organizational skills
- Strong attention to detail
- Reliable and punctual
- Professional communication skills
- Experience in high-volume, fast-paced environments
Languages
Spanish
English
A1
Timeline
Administrative Assistant
Retail Data Systems
10.2010 - Current
Store Associate / Sales Associate
Retail Store
10.2006
Bachelor’s Degree - Business Administration
Universidad Central del Este (UCE)