Prince-Cesar Ako
Naperville,IL
Summary
Knowledgeable Desired Position with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
8
8
years of professional experience
Work History
Production Cook/Lead
Ferrara Pan
Bellwood, IL
11.2023 - Current
- Implemented process improvements that increased productivity and reduced waste in food preparation.
- Conducted quality checks on finished products to ensure adherence to company specifications.
- Assisted with scheduling duties as needed, ensuring adequate staffing levels were maintained at all times for optimal productivity.
- Managed relationships and negotiating prices with vendors for ingredients and equipment.
- Consistently met or exceeded company performance metrics related to productivity, food quality, and customer satisfaction.
- Utilized various types of commercial kitchen equipment proficiently, maintaining safety standards at all times.
Warehouse Area Manager
Amazon
Crest Hill, IL
08.2018 - 11.2022
- Directed warehouse activities to ensure efficient management of goods receipt, storage, and dispatch.
- Streamlined and improved workflow processes to ensure timely completion of daily production goals.
- Developed and maintained safety protocols and procedures to promote workplace security and prevent accidents.
- Conducted team meetings to align on goals and provide constructive performance feedback.
- Oversaw inventory management and ensured accurate order fulfillment through effective use of Amazon's Warehouse Management System (WMS).
Sales Representative Intern
Coca Cola
Chicago, IL
09.2018 - 12.2019
- Facilitated lead generation efforts for senior sales representatives to enhance sales pipeline through targeted cold calling, networking events, and comprehensive online research.
- Conducted in-depth market analysis to uncover potential customer segments and assess competitive positioning, enhancing sales team strategies.
- Collaborated with sales team to craft and present persuasive presentations and product demonstrations aimed at enhancing client engagement.
- Collaborated with marketing team to enhance brand visibility and drive sales through strategic campaign development.
Education
Bachelor of Arts - Business Economics
Wheaton College
Wheaton, IL05.2023
HS Diploma - undefined
Chicago Hope Academy
Chicago, IL05.2019
Skills
- Crafted concise and impactful verbal and written communication to ensure message clarity and understanding
- Achieved high customer satisfaction ratings through effective resolution of inquiries and complaints Enhanced service processes, resulting in improved customer retention Cultivated strong relationships with clients to foster loyalty and repeat business
- Achieved significant sales growth by implementing targeted marketing strategies Cultivated strong relationships with clients to enhance customer loyalty Streamlined sales processes to improve efficiency and customer satisfaction
- Managed personnel to foster a collaborative and results-oriented work environment
- Achieved increased brand awareness through targeted marketing campaigns Enhanced customer engagement by implementing innovative promotional strategies Drove successful project outcomes by coordinating cross-functional collaboration
Activities and Honors
Honors Society, Collegiate Varsity Basketball, Dean’s List, Office of Multicultural Dept. Public Relations
Timeline
Production Cook/Lead
Ferrara Pan
11.2023 - Current
Sales Representative Intern
Coca Cola
09.2018 - 12.2019
Warehouse Area Manager
Amazon
08.2018 - 11.2022
HS Diploma - undefined
Chicago Hope Academy
Bachelor of Arts - Business Economics
Wheaton College