Prince Jaxx Kelly
Madera,CA
Summary
A motivated working individual looking for a career that can expand on my gained skills. Experienced in retail providing excellent customer service and knowledge of both logistics and sales operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Xtreme Auto Collision
12.2023 - Current
- Clerical receptionist, filing, photocopying
- Greet and direct guests to appropriate persons in office
- Answer, screen, and forward incoming calls from customers, insurance, and 3rd party vendors
- Provide basic and accurate information in person and via phone / email
- Update customers and calendars
- Check vehicles in and out
- Keep CCC updated per estimator/ manager's request
- Solid written and verbal communication skills
- Customer service attitude
- Basic office cleaning, making sure the bathroom and office are tidy / stocked with appropriate materials.
Senior Retail Logistics Associate
Harbor Freight Tools USA
03.2022 - 07.2023
- Provide friendly customer service, Unload trucks, stocking before store hours, Use lifting equipment such as hydraulic carts, forklift, and pallet jack to load and unload bulk / heavy product, Maintain a safe clean organized warehouse with inventory management, Cross train in stocking / sales operations
Senior Retail Sales Associate
Harbor Freight Tools USA
05.2021 - 03.2022
- Provide friendly customer service, Cashier, Maintain a clean sales floor, nightly cleaning / recovery, Use lifting equipment such as hydraulic carts, forklift, and pallet jack to load and unload bulk / heavy product, Cross train in stocking / sales operations
Retail Sales Associate
Harbor Freight Tools USA
06.2018 - 05.2021
- Provide friendly customer service, Cashier, Maintain a clean sales floor, nightly cleaning / recovery, Use lifting equipment such as hydraulic carts, forklift, and pallet jack to load and unload bulk / heavy product, Cross train in stocking / sales operations
Education
Completed 14 credits towards General Education -
Fresno City College
Fresno, CA05.2021
Class A commercial Driver License -
J&R Truck School
Electrical Lineworker Program -
Northwest Lineman College
Oroville, CA11.2023
High School Diploma -
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Payment Processing
- Paperwork Processing
- Administrative Support
- Clerical Support
Certification
- Unrestricted Class A license with tanker endorsement
- Certified Mobile crane operator
- Digger Derrick Safety
- Osha 10 Construction
- ET&D
- Chainsaw safety and maintenance
- Enclosed Space Rescue
- Aerial lift Rescue
- CPR/ First Aid
Timeline
Customer Service Representative
Xtreme Auto Collision
12.2023 - Current
Senior Retail Logistics Associate
Harbor Freight Tools USA
03.2022 - 07.2023
Senior Retail Sales Associate
Harbor Freight Tools USA
05.2021 - 03.2022
Retail Sales Associate
Harbor Freight Tools USA
06.2018 - 05.2021
Completed 14 credits towards General Education -
Fresno City College
Class A commercial Driver License -
J&R Truck School
Electrical Lineworker Program -
Northwest Lineman College
High School Diploma -
- Unrestricted Class A license with tanker endorsement
- Certified Mobile crane operator
- Digger Derrick Safety
- Osha 10 Construction
- ET&D
- Chainsaw safety and maintenance
- Enclosed Space Rescue
- Aerial lift Rescue
- CPR/ First Aid
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