Results-driven operations supervisor with expertise in team training and customer relations. Proven ability to streamline processes, enhance customer satisfaction, and maintain safety standards.
Work History
Operations Supervisor
2 Months
Bealls | 06.2026 - Current
Supervised daily operations to ensure team adherence to company policies and procedures.
Resolved customer inquiries and complaints effectively, improving overall satisfaction ratings.
Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Facilitated ongoing communication with upper management to deliver consistent updates on operational progress and team challenges.
Inbound Stower
5 Months
Amazon | 09.2025 - 02.2026
Received and organized incoming inventory for efficient storage and retrieval.
Utilized handheld scanners to track product movements accurately within warehouse systems.
Collaborated with team members to optimize workflow and enhance productivity during peak hours.
Maintained cleanliness and safety standards throughout work area to minimize hazards.
Sales Associate
11 Months
NYS COLLECTION | 10.2024 - 09.2025
Assisted customers in selecting products, enhancing overall shopping experience.
Monitored and adjusted inventory levels to maintain stock of sought-after merchandise.
Processed transactions accurately and efficiently at point-of-sale terminals.
Engaged with customers to understand needs and provide tailored recommendations.
Handled customer inquiries, resolving issues promptly to ensure satisfaction.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.