Alyssa Griego
Phoenix,AZ
Summary
Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Overview
11
11
years of professional experience
Work History
Dispatcher
Arrowhead superior
Phoenix, Arizona
08.2021 - 07.2026
- Coordinated daily dispatch schedules for 30+ technicians, prioritizing emergencies with Service Titan to ensure timely service delivery
- Directing technicians to complete customers workorders .
- Monitored vehicle locations via GPS tracking while managing high call volumes and ensuring accuracy in daily quotes
- Maintained positive relationships with potential and existing clients to support customer satisfaction and retention
Server
Texas Roadhouse Restaurant
Phoenix, Arizona
07.2015 - 07.2026
- Provided excellent customer service in a fast-paced dining environment.
- Managed orders and communicated effectively with kitchen staff.
- Maintained cleanliness and organization of dining area and tables.
Education
Dysart High School
El Mirage, AZSkills
- Crisis management
- Multitasking and organization
- Customer service
- Fleet knowledge
- Quote efficiency
- Prioritizing calls
- Coordinating urgent deliveries
- Attention to detail
- Service Titan
Timeline
Dispatcher
Arrowhead superior
08.2021 - 07.2026
Server
Texas Roadhouse Restaurant
07.2015 - 07.2026
Dysart High School