Summary
Overview
Work History
Education
Skills
Timeline
Generic

Princess Fox

Las Vegas,NV

Summary

seeking a full time remote administrative position focused on client relations and customer service.

Overview

10
10
years of professional experience

Work History

Customer Service

  • Spoke with a large volume of customers by telephone and in person to provide information about products and services, to take or enter orders, and modify account information
  • Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Determined charges and collected deposits or payments
  • Resolved customers’ service or billing complaints by performing activities such as refunding money or adjusting bills
  • Used problem solving skills to assess complaints and to determine possible solutions or outcomes.

Food Service/Waitress

  • Took orders from patrons for food and beverages
  • Served food to patrons, and provided exceptional customer service
  • Cleaned tables or counters and performed any other necessary dining room maintenance
  • Collected and processed payments from customers.

General Labor

  • Engaged in welding activities and sorted parts on assembly line
  • Performed housekeeping duties such as cleaning room and changing linens.

Yucaipa Tax Services

Redlands, Ca.
02.2015 - 11.2016

Amazon Warehouse, Seasonal picker

San Bernardino, California
10.2013 - 01.2014

Customer Service

the NRG Company
Ontario, California
06.2013 - 12.2013

Server

Favor Bistro
Cleveland Heights, Ohio
10.2011 - 05.2012

General Laborer Temporary Employee

Safe Staffing
Maple Heights, Ohio
07.2010 - 10.2010

Server

IHOP
Cleveland, Ohio
03.2009 - 09.2009

Customer Service/Sales Representative

Dish I Up Satellite Inc
Cleveland, Ohio
04.2008 - 02.2009

Customer Service/Sales Representative

Portaro Group Inc
Cleveland, Ohio
04.2007 - 11.2008

Cashier

Milton’s Restaurant
Cleveland, Ohio
01.2007 - 03.2007

Education

Towards Employment Job Search Job Readiness
Cleveland, OH

Diploma -

HillSide High School
Upland, CA

Enrolled to receive a Bachelor degree in Entrepreneurship -

South University

Skills

Online chat and email

Documentation and notes

Relationship building

Presentation skills

Timeline

Yucaipa Tax Services

02.2015 - 11.2016

Amazon Warehouse, Seasonal picker

10.2013 - 01.2014

Customer Service

the NRG Company
06.2013 - 12.2013

Server

Favor Bistro
10.2011 - 05.2012

General Laborer Temporary Employee

Safe Staffing
07.2010 - 10.2010

Server

IHOP
03.2009 - 09.2009

Customer Service/Sales Representative

Dish I Up Satellite Inc
04.2008 - 02.2009

Customer Service/Sales Representative

Portaro Group Inc
04.2007 - 11.2008

Cashier

Milton’s Restaurant
01.2007 - 03.2007

Customer Service

Food Service/Waitress

General Labor

Towards Employment Job Search Job Readiness

Diploma -

HillSide High School

Enrolled to receive a Bachelor degree in Entrepreneurship -

South University

Princess Fox