Princess Isales
Kissimmee
Summary
Experienced sales professional with over 20 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. I am enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
Kate spade
Orlando
10.2021 - Current
- Developed strong relationships with customers through excellent customer service practices.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Trained new employees on proper job functions and company policies and procedures.
- Trained, mentored and motivated employees to maximize team productivity.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Supervisor
Tommy Bahama
12.2010 - 10.2021
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Support inventory oversight and capitalize on emerging trends
- Assist on all floor sets
- Coach employees and train them on handling various aspects of sales, complicated issues, and difficult customers
Sales
Dillard's
12.2008 - 11.2010
- Built rapport with customers and assessed to needs to make product recommendation and upsell
- Demonstrated products features, answered questions, and persuasively overcame objections
Education
Medical Assistant - Medical Assistant
Sandford Brown Institute
Orlando10.2010
High School Diploma -
Gateway High School
Kissimmee, FL01.2005
Skills
- Store merchandising
- Customer service
- Employee training
- Inventory control
- Operations management
- Employee development
- Staff motivation
- Adaptability
Timeline
Operations Supervisor
Kate spade
10.2021 - Current
Supervisor
Tommy Bahama
12.2010 - 10.2021
Sales
Dillard's
12.2008 - 11.2010
Medical Assistant - Medical Assistant
Sandford Brown Institute
High School Diploma -
Gateway High School
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