Summary
Overview
Work History
Education
Skills
Timeline
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Princess King

Brooklyn Park,MN

Summary

Compassionate Direct Support Professional with a proven track record at Indigo Healthcare Services LLC, skilled in behavior redirection and medication administration. Adept at enhancing client independence through personalized care plans and effective teamwork, ensuring safety and well-being while fostering positive social interactions. Committed to maintaining high standards of client support and documentation.

Overview

5
5
years of professional experience

Work History

Direct Support Professional

Indigo Healthcare Services LLC
03.2021 - 06.2024
  • Supported individuals with disabilities in daily living activities to enhance independence.
  • Collaborated with healthcare teams to develop and implement personalized care plans.
  • Monitored client behavior and provided interventions to promote positive social interactions.
  • Trained new staff on best practices in direct support and patient care protocols.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Warehouse Package Handler

United Parcel Service
03.2019 - 08.2021
  • Loading and unloading: Efficiently load and unload packages from trucks and trailers by hand or with equipment.
  • Package processing: Scan, sort, and move packages to ensure they are correctly processed and routed to their destinations.
  • Equipment operation: Use various tools, including package scanners, automated sorting equipment, and material handling equipment like pallet jacks.
  • Safety adherence: Follow all safety rules and protocols, including those for handling oversized or hazardous materials.
  • Teamwork: Collaborate with other team members and supervisors to maintain a steady and efficient workflow.
  • Efficiency: Work quickly and accurately to meet daily volume targets and company expectations.
  • Warehouse maintenance: Keep the work area clean and organized.

Education

High School Diploma -

Cooper High School
New Hope, MN
06-2020

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Client documentation
  • Housekeeping
  • Active listening

Timeline

Direct Support Professional

Indigo Healthcare Services LLC
03.2021 - 06.2024

Warehouse Package Handler

United Parcel Service
03.2019 - 08.2021

High School Diploma -

Cooper High School
Princess King