Summary
Overview
Work History
Education
Skills
Timeline
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Princess Martinez

Houston

Summary

I am a highly motivated individual seeking an awarding position using my experience and education to obtain a career with this company. Responsible, outgoing individual possessing strong multitasking abilities and above-par communication skills with a focus on customer service, conflict resolution, and de-escalation tactics to secure a position with a company to grow alongside while providing a reliable and consistent track record of improvement and proactivity.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Houston
10.2023 - Current
  • Managed inventory levels and restocked medication supplies efficiently.
  • Processed prescriptions accurately using pharmacy management software.
  • Monitored expiration dates of medications and disposed of outdated stock properly.
  • Trained new pharmacy technicians on operational procedures and best practices.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Builder

United States Navy Reserves
Gulfport
08.2019 - Current
  • Obtained Builder Certification (NOS H100) with honors.
  • Collaborated with team members to complete projects on time and within specifications.
  • Inspected work sites to ensure compliance with safety regulations and standards.
  • Read blueprints or technical diagrams to determine the specific materials required for each job.
  • Performed daily inspections and other tasks to maintain clean and safe work environment.
  • Participated in continuous improvement process by making suggestions to supervisors and leads.

Administrative Assistant

Andy Frain Services
Houston
03.2021 - 08.2023
  • Managed office communications and maintained organized filing systems.
  • Assisted in preparing reports using Microsoft Office Suite and other tools.
  • Supported project management by tracking deadlines and ensuring timely follow-up.
  • Developed and maintained filing systems for confidential documents and records.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Collaborated with team members to enhance workflow efficiency and productivity.

Customer Service Associate

Kroger Co
Houston
01.2018 - 06.2019
  • Collaborated with team members to ensure efficient store operations.
  • Resolved customer complaints promptly to enhance customer satisfaction.
  • Trained new associates on customer service protocols and store policies.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.

Education

Bachelor of Science -

University of Houston
Houston, TX
05-2025

High School Diploma -

Lamar High School
Houston, TX
05.2019

Skills

  • Computer proficient
  • Proficient in Google Drive
  • Proficient in Microsoft 365 (Teams, Word, Outlook, Excel)
  • Proficient in Celayix Software platforms
  • Ability to Stay Calm in Emergencies
  • Great Networking skills
  • Customer Service skills
  • Proficient in Human Resource Information System platforms
  • Great Multitasking Skills
  • Technical troubleshooting

Timeline

Pharmacy Technician

CVS Pharmacy
10.2023 - Current

Administrative Assistant

Andy Frain Services
03.2021 - 08.2023

Builder

United States Navy Reserves
08.2019 - Current

Customer Service Associate

Kroger Co
01.2018 - 06.2019

Bachelor of Science -

University of Houston

High School Diploma -

Lamar High School

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Princess Martinez