Summary
Overview
Work History
Education
Skills
Art
Timeline
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Princess Solomon

Summary

Results-oriented sales associate with an abundant amount of experience with customer service and communicating to others. Areas of expertise include exhibiting good work ethics, treating all customers with the upmost kindness and respect, ability to adapt to work environments, and taking responsibilities of work filled duties.

Overview

3
3
years of professional experience

Work History

Sales Support Associate

Dutyfreeamericas
04.2022 - 09.2022
  • Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
  • Assisted sellers with platform requirements for renewals and upgrades.
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.
  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.
  • Issued credits for contested returns, shipping fees and damaged merchandise.
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Pushed out customer purchases via running their bags to their designated departure gates.
  • Made sure to label and organized purchases for easy handouts and quick customer boarding.
  • Handled one or more carts of purchases to balance out short staffed work days.
  • Took care of customer purchasing troubles and handled difficult customers with a calm and professional attitude.
  • Connected with coworkers for easy communications when it came to working hard.
  • Took time to help with in store traffic by checking customers out via card purchases.
  • Helped make the store look presentable with simple organization and cleaning.

Warehouse Associate

Adecco Staffing
06.2021 - 08.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Entered quantity received against purchase order in computer system.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Cashier

Panda Express
08.2020 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Upsold additional products and services to customers, increasing revenue.
  • Tallied cash drawer at beginning and end of each work shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.

Sales Associate

Brookstone
10.2019 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Arts - Game Arts

Full Sail University
Winter Park, FL
05.2026

High School Diploma -

Mount Zion High School
Jonesboro, GA
05.2019

No Degree - Music Education

Marth Ellen Stilwell School of The Arts
Jonesboro, GA
05.2017

Skills

  • Strong Communication and Interpersonal Skills
  • Computer Proficiency and Microsoft Office
  • Cash Counting
  • Customer Service and Assistance
  • Positive Customer Engagement
  • Maintaining Clean Work Areas
  • Excellent Written and Verbal Communication
  • Microsoft PowerPoint
  • Social Media Platforms
  • Selling Skills
  • Sales Support
  • Artistic Skills
  • Organization and Planning
  • Google Drive
  • Greeting and Seating Clients
  • Telephone Skills
  • Appointment Scheduling Software
  • Reading Comprehension
  • Customer Service
  • Documentation
  • Microsoft Outlook
  • Microsoft Windows
  • Greet Guests
  • Writing
  • Social Behaviors
  • Digital Art Knowledge
  • Type of Art Knowledge
  • Adaptability and Flexibility
  • Use of Color
  • Cleanliness and Sanitation
  • Customer Care
  • Microsoft Excel
  • Public Interaction
  • Airline Operations
  • Evacuation Procedures
  • Speaking
  • Monitoring
  • Baggage Handling
  • Microsoft Office
  • Food and Beverage Service
  • Aviation Regulations

Art

Digital Art Commissions done as a side hustle.

Practicing Vtuber model art to appeal to a certain audience.

Building social media platforms for a bigger reach for my artistic endeavors.


Timeline

Sales Support Associate

Dutyfreeamericas
04.2022 - 09.2022

Warehouse Associate

Adecco Staffing
06.2021 - 08.2021

Cashier

Panda Express
08.2020 - 10.2020

Sales Associate

Brookstone
10.2019 - 02.2020

Bachelor of Arts - Game Arts

Full Sail University

High School Diploma -

Mount Zion High School

No Degree - Music Education

Marth Ellen Stilwell School of The Arts

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Princess Solomon