Princeton Tyler McCovey
Los Angeles,CA
Summary
Committed and hardworking individual with many years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, monitoring prices and ringing up customers. Creative problem solver capable of helping customers with various needs and getting support from managers for complex issues.
Overview
6
6
years of professional experience
Work History
Client Advisor
Armani Exchange
Los Angeles, California
09.2021 - 12.2021
- Advised client base of new products and seasonal fashions to increase store sales.
- Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
- Fostered inclusive environment to make customers feel welcomed resulting in high conversion.
- Opened new accounts according to laid down rules and guidelines
Team Leader/Head Baker
Donut Farm
Los Angeles, California
11.2016 - 02.2020
- Trained over 20 new employees on proper protocols and customer service standards.
- Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
- Reconciles cash drawer at start and end of each shift, accounting for any errors and resolving discrepancies to maintain accuracy.
- Followed all procedures related to cleanliness, food safety and restaurant safety/security.
Warehouse Associate
Forever 21 Warehouse
Los Angeles, California
08.2015 - 11.2015
- Aptitude to work in a fast paced distribution while meeting hourly established distribution quotas and performance standards.
- Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.
- Consistently lifted materials weighing as much as 50 pounds.
Education
Some College (No Degree) - Graphic Design
ITT Technical Institute
Bessemer, ALHigh School Diploma -
Murphy High School
Mobile, AL05.2005
Skills
- Cash Handling
- Safety processes and procedures
- Complaint resolution
- Critical thinking
- Multitasking abilities
- Stocking and Replenishing
- Data Entry and Database Skill
- Customer Service
- Motivated Team Player
- Heavy Lifting
- Adaptable and Flexible
- Friendly and Enthusiastic
Timeline
Client Advisor
Armani Exchange
09.2021 - 12.2021
Team Leader/Head Baker
Donut Farm
11.2016 - 02.2020
Warehouse Associate
Forever 21 Warehouse
08.2015 - 11.2015
Some College (No Degree) - Graphic Design
ITT Technical Institute
High School Diploma -
Murphy High School
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